OVERVIEW:
Our client, a Global Fortune 50 organization and one of world’s largest distributors of Healthcare systems, Medical supplies & Pharmaceutical products,seeks an accomplished “Medical Call Center/ Customer Service Representative”
Position: Medical Call Center/ Customer Service representative
Location: Irving, TX [Full address: 845 Regent Blvd, Irving, TX - 75063]
Duration: 6 months+ temp-to-hire!!!
Pay rate: $17/hr on W2
JOB DESCRIPTION:
This position is a Key Position within the team who is responsible for answering the phones, providing communication to health care providers, patients and other internal customers. They are responsible for coordinating and scheduling patient initial and refill shipments.
- 1-2 years Customer Service/Call Center experience
- High school graduate or equivalent
- MS Office knowledge and experience
- Type 40-50 WPM
RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive:
- Show initiative and take an enthusiastic proactive approach to work
- Strong telephone skills
- Answers incoming phone calls and provides necessary information
- Contacting patients and gathering essential information for coordination of shipment of prescription
- Responsible for accurately and completely scheduling medication deliveries
- Maintains patient records accurately and completely
- Follows all applicable government regulations including HIPPA and compliance regulations
- All other duties as Assigned
I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.
GS
Job Types: Full-time, Contract
Pay: Up to $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Call center: 1 year (Required)
- Customer service: 1 year (Required)
- Typing 40-50 WPM: 1 year (Required)
Ability to Commute:
Work Location: In person