- register new patients according to established office protocols
- assist patients to complete all necessary forms and documentation
- verify insurances and update patient information
- Document basic insurance information in the patient’s file for quick reference
- inform patients of dental office procedures and policy
- move patients through appointments as scheduled
- enter all relevant patient information into data system
- maintain and manage patient records in compliance with privacy and security regulations
- answer and manage incoming calls
- respond and comply to requests for information
- schedule patient appointments
- confirm upcoming appointments and recalls according to office protocol
- check daily appointment schedule
- arrange patient charts for next day appointments
- fill in cancellations and no-shows
- collect and receipt payments from patients at time of treatment
- inform patients of financial treatment plan options
- arrange payment schedule with patients
- prepare and mail billing statements
- arrange supporting documents for insurance claims
- maintain a professional reception area
- safeguard patient privacy and confidentiality
- Ability to maintain composure and professionalism when exposed to stressful situations
- Ability to work cooperatively with management, staff, and patients
- Ability to prioritize, organize, and complete tasks in a timely and independent manner
- Ability to understand and follow written and verbal instructions
- Ability to accept constructive criticism
- Other duties as required
*Dental Front Desk 1 yr experience required*
*Bilingual in Spanish preferred*
*Open Dental experience preferred*
Job Type: Full-time
Pay: $12.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Computer skills: 5 years (Required)
- Customer service: 5 years (Required)
- Dental Terminology: 2 years (Required)
Work Location: In person