Part Time: 20 hours per week.
Saturday and Sunday 7a-5p
Hourly position
Home Instead® is the one of the largest in-home senior care providers in the world.
In 2019, in the U.S. Home Instead franchises employed 80,000 Caregivers and delivered 80 million hours of services to 108,000 clients.
Position Overview: The Administrative Assistant is expected to perform a variety of clerical and administrative duties. The Administrative Assistant is expected to answer phones, complete administrative duties and support other staff members with clerical tasks in order to provide the highest quality of service to caregivers and clients.
Essential Job Functions
Reflect the core values of Home Instead Tulsa,(d.b.a.an independently owned and operated Home Instead franchise).
Greet and welcome each visitor in a friendly, warm and professional manner
Answer each incoming call in a friendly, professional and knowledgeable manner and distribute incoming calls to the appropriate staff members
Field caregiver & Client Inquiries
Assist with hiring process for new caregivers, duties may include fielding employment inquiries from prospective caregivers and moving applicants through the process.
Process criminal background, Adult Protective Services and Department of Motor Vehicle checks
Assist with making reference calls on prospective caregivers in a timely manner
Support Human Resource team with all aspects of caregiver engagement.
Enter and maintain accurate client and caregiver records in the operating system
Communicate client and caregiver concerns or problems with owner, operations manager or other staff members as appropriate
Ensure Home Instead standards are met and up held
Maintain regular attendance at the office to execute job responsibilities
Demonstrate open and effective communication with Owner, Key Players, Clients and Caregivers
Assist with billing processing, including client invoices and caregiver payroll
Assist with stuffing and mailing client invoices and caregiver payroll
Order and stock office supplies
Maintain supplies for postage, fax, credit card and copy machine
Perform other duties as assigned including on-call responsibilities
Qualifications:
A high school graduation or the equivalent. One year of related business experience or an equivalent of education and work experience may be considered.
Must possess a valid driver’s license.
Desired Skills and Abilities:
Must have an understanding of and uphold the policies and procedures established by Home Instead Tulsa
Must demonstrate excellent oral and written communication skills and the ability to listen effectively
Must have the ability to work independently, maintain confidentiality of information and meet deadlines
knowledge of the senior care industry is preferred
Must demonstrate effective inter personal skills as well as sound judgment and good decision-making skills
Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
Must have the ability to organize and prioritize daily, monthly and yearly work
Must be able to establish good working relationships with management, colleagues, franchise owners and their staff
Must present a professional appearance and demeanor
Must be able to operate office equipment successfully
Must be patient and congenial on the telephone
Must have computer skills and be proficient in Word, Outlook and Excel
Must be able to work evenings or weekends as required
Job Type: Part-time
Pay: $16.00 per hour
Schedule:
Ability to commute/relocate:
- Tulsa, OK 74135: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Outlook: 1 year (Required)
- Microsoft Word: 1 year (Required)
- Microsoft Excel: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person