**Job Overview:** We are seeking a compassionate and organized Medical Receptionist to join our healthcare team. As the first point of contact for patients, you will play a vital role in providing exceptional service and ensuring a seamless experience for our patients. The ideal candidate will have experience in a medical setting and possess strong administrative and communication skills. If you are passionate about delivering high-quality patient care and have a knack for administrative work, we encourage you to apply for this rewarding position. **Responsibilities:** - Greet patients, answer phone calls, and manage the front desk with professionalism and efficiency - Utilize medical administrative support skills to prepare and manage patient charts and files - Provide patient service by addressing concerns, answering questions, and offering guidance on medical procedures and treatments - Ensure compliance with HIPAA regulations, maintaining confidentiality and adhering to patient data security policies - Manage urgent care situations, providing emergency assistance and coordinating with medical staff - Operate phone systems, handle patient inquiries, and schedule appointments - Maintain a clean and organized office environment - Utilize eClinicalWorks or other electronic health record systems to update patient information and coordinate with medical staff - Demonstrate knowledge of dental terminology and medical terminology to effectively communicate with patients and healthcare professionals **Qualifications:** - High school diploma or equivalent required - Prior experience in a medical or healthcare setting preferred - Strong administrative and communication skills - Proficiency in medical administrative support and patient service - Knowledge of HIPAA regulations and ability to maintain confidentiality - Familiarity with phone systems and electronic health record systems - Ability to work in a fast-paced environment and prioritize tasks effectively - Excellent patient service skills and a commitment to delivering high-quality care - Ability to work independently and as part of a team - Strong attention to detail and organizational skills
Job Type: Full-time
Pay: $21.26 - $21.89 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Healthcare setting:
Medical specialties:
Schedule:
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Required)
Ability to Commute:
- Cambridge, MA 02138 (Required)
Ability to Relocate:
- Cambridge, MA 02138: Relocate before starting work (Required)
Work Location: In person