WHAT WE HAVE TO OFFER:
The RIMOWA Store Manager is responsible for the overall achievement of store business objectives. The Store Manager must provide leadership and manage a team toward generating sales through exceptional client relations, product knowledge and outreach initiatives while acting as a brand ambassador for RIMOWA.
YOUR RESPONSIBILTIES:
Sales and Client Relations
- Achieve store sales goals and other financial targets
- Provide training for team in selling techniques and product knowledge
- Analyze store performance, identifying problems and crafting solutions. This includes monitoring and understanding sales reports and financial statements
- Demonstrate the highest level of service for a luxury brand, mentor the team on service standards and assist in the cultivation of new and existing clients
- Act as a brand ambassador of RIMOWA, play an active role in the community and seek outreach/networking opportunities
Stock and Inventory Management
- Communicate with leaders to ensure inventory meets the needs of the business
- Manage all repair processes in coordination with RIMOWA policy and procedures while providing exceptional customer service
- Conduct inventory counts, manage RTV’s and overall stock movement
- Ensure accurate and efficient receipt and transfer of all goods
- Execute well organized inventory counts resulting in minimal discrepancies
Team Management
- Attract and recruit successful sales associates and employees capable of being promoted into managerial positions
- Coach the sales team on performance, provide professional development, and nurture corporate culture
- Motivate the sales team through the creation of a fun work environment
- Implement RIMOWA’s clienteling practices to build each team member’s business and overall store performance
Store Operations
- Maintain operation of all POS functions to ensure accurate store reporting and accounting
- Maintain store payroll in accordance with overall store budget
- Create weekly and monthly sales/marketing reports using Excel and Cegid.
- Manage any facilities issues as they arise while controlling operational costs
Visual Merchandising
- Merchandise the store and execute window displays in accordance with company directives for collections
- Maintain all display fixtures, lighting and marketing material
PROFILE:
- Completion of a High School diploma or equivalent
- Must possess at least 5 years’ experience in retail management with a luxury brand
- Proven ability to drive sales from start-up, execute events and work in concert with marketing
- Talent for managing and developing a cohesive team
- It is preferred that the incumbent come with a strong existing network in the industry and/or community
- Required to lift boxes up to 20lbs repeatedly
- Able to work evenings, weekends and holidays
Job Type: Full-time
Pay: $80,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Experience level:
Shift:
- 8 hour shift
- Day shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Experience:
- Management: 4 years (Required)
- Luxury: 4 years (Required)
Work Location: In person