Test America / CRG Global is a leader in sensory and consumer research as a supplier for many specialized industries including Consumer Packaged Goods, Healthcare, and Entertainment clients. We conduct consumer and market research domestically and internationally and are seeking a recruiter & interviewer to interact with respondents for research projects in our Test America office located in the Chandler Fashion Center Mall. Bilingual in English & Spanish is a plus!
OFFICE INTERVIEWERS & RECRUITERS: We are looking for enthusiastic, sociable, resourceful, and results-driven individuals to interview respondents for market research projects and to assist with in-office product studies. Communication skills are vital and you must be professional to interact with clients and respondents. Experience in Sales or Customer Service a plus! Hours of operation are 11 am to 7 pm Monday - Saturday. Full time positions work 30-40 hours per week and are offered medical, dental, vision, life, and vacation benefits. Part time positions work 25 hours/week.
Job Description :
- Productively use time to approach any potential respondents within a designated recruiting area to interview them to see if they qualify for current projects
- Read all screening questions verbatim to prospective respondents in order to verify their qualifications
- Accurately and legibly record all responses to screening questions for tracking purposes
- Accurately and legibly fill out and turn in all necessary tally sheets & sample
- Attend briefings on projects not previously worked on and assist in conducting the projects to the client's specifications
- Make supervisors or managers aware of any questionnaire problems or variances
- Make supervisors or managers aware when of any possible validation issues with respondents
- Assist in maintaining a clean, organized and professional office appearance
Position Qualifications: Ability to read and write English; Familiarity with computers; Ability to perform simple mathematic equations; Ability to use simple office machines such as calculator, fax machine, scanner, copier, etc
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer Service: 1 year (Preferred)
Language:
Ability to Commute:
- Chandler, AZ 85226 (Required)
Ability to Relocate:
- Chandler, AZ 85226: Relocate before starting work (Required)
Work Location: In person