Are you a dynamic and motivated individual who thrives in a fast-paced environment? Are you passionate about providing exceptional customer service while ensuring accuracy and efficiency? If so, we invite you to join our team as a Customer Enrollment Associate!
We are a leading wireless provider committed to delivering top-notch solutions to our valued customers. Our success is built upon the dedication and expertise of our team members. As a Customer Enrollment Associate, you will be crucial in welcoming new customers into our family and ensuring a seamless enrollment process.
Why Join Us:
- Competitive compensation.
- Opportunity for career growth and development within a dynamic team.
- Engaging and inclusive work environment.
- Training and ongoing support to ensure your success in the role.
- Make a meaningful impact by helping customers navigate their enrollment journey seamlessly.
Responsibilities:
- Assist customers in completing enrollment applications accurately and efficiently.
- Review and verify customer information and documentation to ensure compliance with company standards.
- Maintain a high level of product knowledge to address customer inquiries and concerns effectively.
- Provide exceptional customer service, building rapport and relationships with customers.
- Facilitate sales of cellular phones, tablets, watches, and other devices and wireless services to the general public.
Qualifications:
- High school diploma or equivalent
- Previous customer service experience is a plus.
- Bilingual in English and Spanish is a plus.
- Excellent communication skills.
- Ability to work in a fast-paced and deadline-driven environment.
- Empathetic and patient demeanor when dealing with customer inquiries and concerns.
We want to hear from you if you're ready to contribute your exceptional customer service skills to a thriving team! Apply now by submitting your resume.
Job Type: Full-time
Pay: $15.00 - $25.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
Experience level:
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Application Question(s):
Education:
- High school or equivalent (Required)
Experience:
- Sales: 1 year (Preferred)
Language:
Work Location: In person