Hybrid (office/mobile)
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Compensation:
$40,000 - $60,000 yearly
Responsibilities:-
Answer incoming calls on product and service questions, customer complaints, and general general customer inquiries
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Respond to incoming leads, messages, & emails from clients.
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Create records of customer interactions and follow up to ensure all questions have been answered.
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Perform follow up phone calls to existing clients to ensure customer satisfaction.
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Interact with sales leads to maintain or improve service
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Have basic knowledge on social media and willing to learn how to post & manage new platforms. ( e.g. nextdoor)
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Maintain communication with service technicians & reach out to customers or manager when needed to optimize job flow & daily work.
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Oversee daily office operations and procedures
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Schedule and coordinate meetings, appointments, and travel arrangements.
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Prepare and edit documents, reports, and presentations
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Manage incoming and outgoing mail and packages
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Maintain office supplies inventory and place orders as needed.
Qualifications:-
Must possess exemplary interpersonal skills, communication skills, and active listening skills
- Experience working in a customer-oriented atmosphere
- High school graduate, G.E.D. recipient, or equivalent
About Company
From garage door installations to fixing damage all the way to running maintenance checks, Meadows Garage Doors is here to give your home a new appearance while improving its security. A locally owned garage door company in Trophy Club, TX, and nearby Dallas-Fort Worth areas, we have fully licensed and insured technicians who are committed to our work and deliver the best results to set the standard for impeccable services in the industry. We employ cutting-edge equipment and proven techniques and tailor our services to deliver a top-notch experience to all our clients. Owned and operated by brothers Aaron & Jason Meadows, they are committed to each team member's personal growth to create company growth that ensures Meadows Garage Doors provides the best garage door services to our community for years to come.