Dr. Goldberg and Associates is a growing psychotherapy practice with five locations and over 80 mental health clinicians. We are currently looking for a Full-Time administrative staff member to add to our support team at our McLean, VA location!
The candidate for this position will be working daytime shifts primarily in the McLean office but must be willing to work in other locations, if necessary.
About the Role
Our administrative team is the backbone of our practice. A normal day consists of answering phone calls and emails, scheduling new patients, and assisting with collecting copays. You are the first person our patients meet when they reach out to begin their mental health journey.
Must be:
· Friendly, polite, patient, and kind
· Ready to work and a team-player
· Able to perform well in a fast-paced, detail-oriented environment
· Able to multitask and work independently. Some tasks cannot be completed all at once, so Admin must be able to follow-up and follow-through.
· Dependable and punctual
· Able to work well under pressure during busy times and be a self-starter during down-time.
· Willing to learn and follow instructions
A PLUS, but not required:
· Medical Billing and Insurance knowledge
· Bilingual speaker
Responsibilities include, but not limited to:
· Answering multi-line phones and scheduling patients
· Administrative support for management and providers
· Collecting patient copays and balances
· Maintain a high level of Confidentiality and Professionalism
· Complete tasks in a timely fashion
· Other duties as assigned
Job Requirements:
· Must have reliable transportation
· Minimum Education Level: High School Diploma (or Equivalent)
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Excel: 1 year (Preferred)
- Administrative: 1 year (Preferred)
- Customer Service: 2 years (Preferred)
Ability to Relocate:
- McLean, VA: Relocate before starting work (Required)
Work Location: In person