Our current priority is to grow our service department, aiming to provide even better support and solutions for our customers. We are dedicated to continuing our legacy of resilience and excellence, ensuring we meet the evolving needs of the communities we serve.
Currently, we have an immediate opening for an HVAC Service Dispatcher who will be responsible for maintaining the Service Technician's daily schedules, dispatching calls, scheduling return trips with customers when parts are in, and always providing customers with the highest quality experience.
What We Offer:
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Employer-paid medical insurance
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$125/month employer contribution to HSA
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80 hours of PTO
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6 paid holidays
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8 paid hours of community service
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Parking/transit passes
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401k with 2% match/employee match of at least 5%
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Spiff/commission program
Work Hours: Monday through Friday, 8:00 am - 5:00 pm, weekends and overtime as needed
Pay Scale: $24.00 - $29.00 per hour, depending on experience
Required Qualifications:
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High School diploma or GED
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2 years of experience in HVAC or similar industry (plumbing, construction, electrical, etc.)
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2 years related experience and/or training in customer service, billing, or project management or equivalent combination of education and experience
- Geographical knowledge of service area or map reading skills
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Proficient with MS Office
- Excellent communication and customer service skills
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Highly organized with the ability to work independently and with a team
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Attention to detail, timeliness, and accuracy