Looking for a 5- star front desk team member to join our fantastic team!
Job Summary:
We are a family-oriented, fee for service private practice in the Mandarin area of Jacksonville seeking a energetic, friendly Front Desk Coordinator to join our amazing team. We are looking for someone who is highly motivated, reliable, and works as a team.
Job responsibilities include, but are not limited to the following:
- Greet patients in a welcoming, friendly manner.
- Ability to handle all aspects of front desk such as maintaining doctor and hygiene schedule, proper phone etiquette, accurate information intake, exceptional customer service skills, etc.
- Collect and process patient payments, insurance co-pays, and any outstanding patient balances.
- Ability to effectively explain treatment plans with case acceptance.
- Maintain patient records accurately and ensure compliance with HIPAA regulations.
-Utilize practice management software efficiently (Open Dental).
Experience:
- Previous experience in a dental office or customer service role is preferred, but we are willing to train the right candidate.
-Pay scale flexible based on dental office experience.
- Excellent communication skills and ability to interact professionally with patients and other team members.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 32 – 37 per week
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
Experience:
- Customer service: 1 year (Preferred)
- Dental terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Jacksonville, FL 32258 (Required)
Ability to Relocate:
- Jacksonville, FL 32258: Relocate before starting work (Required)
Work Location: In person