Customer Service Representative in Miami Gardens!
Ready to embark on a fulfilling career journey? An exciting opportunity awaits you in Miami Gardens! We're searching for a vibrant individual to join our team as an on-site Customer Service Representative.
As an on-site B2B Customer Service Representative, you'll be the welcoming face of our company, delivering exceptional support directly to our esteemed business clients at their locations. Your main responsibilities will include handling inquiries, resolving issues, and ensuring the highest level of satisfaction with our products or services. Armed with in-depth product knowledge and exceptional communication skills, you'll cultivate strong relationships, inspire trust, and enhance customer loyalty.
Your Responsibilities:
- Provide outstanding customer service and support
- Address inquiries, concerns, and requests promptly and courteously
- Maintain precise customer records in the database
- Assess customer needs and suggest appropriate solutions
- Utilize effective sales techniques for upselling and cross-selling products
What We're Looking For:
- Preferably, previous experience in customer service
- Strong analytical skills to understand customer requirements
- Sales experience is advantageous, with proficiency in upselling and cross-selling
- Fluency in multiple languages, particularly English and Spanish, is a bonus
Join Our Team Today!
Our client offers competitive compensation, thorough training, and abundant opportunities for career growth. Become a part of our team of dedicated Customer Service Representatives and elevate your career to new heights!
Job Type: Full-time
Pay: From $900.00 per week
Benefits:
- Flexible schedule
- On-the-job training
- Professional development assistance
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person