In the front desk role, you are responsible for the reception and guidance of guests and making sure they have agreeable visits. You are also expected to handle some administrative activities including receiving shipments, and filing and organizing documents. You may be asked to prepare logistical requirements for company activities. Success in this role is demonstrated by maintaining the cleanliness and quality of front desk activities, as well as organizing supplies and documents.
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Answers phone calls courteously
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Guides guests and issues
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Handles ccomplaints
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Files documents
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Refills office supplies
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Receives deliveries
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Responds to customer or employee inquiries
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Excellent communication skills
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Proficiency in computer programs
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Planning and organizing abilities
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Exceptional interpersonal skills
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Ability to work with different groups of people
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Multitasking abilities
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Efficient time management skills
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High school diploma or equivalent required