We are a busy and growing Facial Plastic Surgery practice in NYC and Long Island . We are seeking an AMAZING, highly motivated front desk patient services representative for our Manhattan office. This Patient Services Position is responsible for ensuring a positive patient experience, building relationships, and making patients comfortable from the moment they walk in our door. The ideal candidate will bring excellent customer service skills, credibility and high integrity, coupled with an excellent work ethic. This position requires an extremely polished experience, EXPERIENCE in this industry and a warm and friendly personality.
The Guest Services Receptionist is responsible for:
- Greeting guests in a friendly manner as they enter the office. Checking in and checking guests out.
- Answering incoming calls and managing leads meticulously
- Scheduling the guest for follow-up appointments and placing reminder calls
- Coordinating provider schedules
- Ordering office supplies
- Opening and closing the office
- Taking patient payments
- and more
Qualifications:
- A minimum of 2 years in a customer service, hospitality, guest oriented environment (preferably in a high-end spa, country club, beauty industry, high-end retailer or similar)
- Spanish speaking (Bilingual) preferred
- Warm and outgoing personality on the phone and in person
- Polished appearance
- Associates or Bachelors Degree
- Must demonstrate great attention to detail
- Must be able to multi-task
- Reliability and flexibility with your schedule
- work well with others to coordinate excellent patient experience
Job Types: Full-time, Part-time
Pay: From $50,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Private practice
Work Location: In person