Humancare Home Healthcare is currently seeking a highly energetic, organized and experience Intake Specialist to join our growing team? This position requires that all applicants interested must be fluent in both Russian and English languages in order to be considered
Employment Type:
Full-Time
Our Intake Coordinators are responsible for helping patients through the MLTC enrollment process in order to receive home health care services. The Intake Coordinator will communicate frequently with each patient assigned to assist in navigating through the MLTC enrollment process. Intake Coordinators are the point of contact for the patient and family throughout the entire process. Intake coordinators will work to get the patient through the process as seamlessly and efficiently with a focus on ensuring that all patients have the utmost caring and professional experience. Intake Coordinators will collaborate closely with a team of Community Outreach Representatives and potential clients to facilitate setting up care for members enrolled for our Russian speaking patient population
The Intake specialist role is pivotal in connecting patients with the care they need, and your bilingual skills will be an asset in serving the Russian-speaking community. This is an excellent opportunity with tremendous potential for growth. Apply Today!
REQUIREMENTS INCLUDE:
- Fluent in communicating effectively in Russian and English languages
- Full knowledge of the enrollment process and requirements for MLTC’s, CHHA’s and HMO`s
- Strong communication skills, organization skills, time management and work ethic
- Knowledge of home care services and the enrollment process.
- Tech savvy
- Attention to detail
- Compassionate, enjoys helping people
- Phone sales acumen
- Work well under pressure
JOB RESPONSIBILITIES INCLUDE:
- Consistent daily outreach to patients
- Send referral to MLTC for potential enrollment or Medicaid assistance
- Scheduling Assessments for patients
- Send referral to approvals to appropriate CHHA for skilled services
- Determine what services were approved by insurance
- Consistent follow up and reminders to all parties
- Assist the person/family/advocate with the formal intake and enrollment process.
- Navigate with our systems and portals to determine eligibility and obtain authorization for services.
- Handle case intake process, ensuring all information related to new cases is present and accurate.
BENEFITS INCLUDE:
- Competitive Salary
- PTO
- Dental
- Medical
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Do you have experience as an Intake Specialist in any healthcare field, homecare, hospital etc.?
Experience:
- Intake Specialist: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Language:
- Russian Fluently (Required)
Ability to Commute:
- Brooklyn, NY 11232 (Required)
Ability to Relocate:
- Brooklyn, NY 11232: Relocate before starting work (Required)
Work Location: In person