National Employee Benefits Administrators, Inc. (NEBA) is a full service, licensed Third Party Administrator providing benefit administration services to Taft-Hartley, Public and Private Sector clients. We are looking for a positive and highly motivated individual to become an integral part of our Retirement Claims Department team. The ideal candidate will be detail-oriented and quality-focused.
POSITION PURPOSE
This position’s purpose is to keep track of participants of retirement plans to ensure that all participants are aware of their service status and opportunity to retire, if qualified.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.
ESSENTIAL FUNCTIONS
Responsible for locating and contacting participants who are eligible for retirement benefits to facilitate their timely receipt of benefits in accordance with applicable plan policies and procedures, including but not limited to:
- Maintain database of participant and retiree records including demographic and other information
- Perform address validations and searches
- Correspond with local unions, employers, participants and third party search providers to complete missing records and locate participants
- Send periodic notices and communications to participants reaching retirement age
- Update database records for deceased retirees, spouses and beneficiaries
- Correspond with survivors/family with benefit information
- Assist Retirement Claims Department Manager with reporting
OTHER FUNCTIONS
- Responsible for Ad Hoc projects as assigned by the Retirement Claims Department Manager
- Take member calls as needed
EDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience.
- Associate degree, or equivalent related experience required
- Experience working with and validating documentation and data
- Preferred knowledge of multi-employer pension plans, specifically Defined Benefit Plans and/or Defined Contribution Plans
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.
- Must be detail oriented, organized, flexible and able to work independently and as a team player
- Strong math, critical thinking, and analytical skills
- Strong communication skills, both verbal and written
- Ability to multitask, prioritize, and manage time efficiently
- Must have high ethical standards and a high level of interpersonal skills to handle sensitive and confidential situations
- Excellent proven customer service skills
- Proficiency in Microsoft Office Suite, with emphasis on Microsoft Excel
- Able to adapt to ongoing administrative, Plan and regulatory changes
PHYSICAL DEMANDS
The physical demands described here are representative of those an individual must meet in order to successfully perform the essential functions of this job. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.
- Ability to sit for extended periods and to move intermittently throughout the workday.
- Strong sensory skills, such as good eyesight, good hearing, and dexterity.
- Good speaking and listening skills.
- Ability to perform focused work with close attention to detail.
- Ability to operate office equipment, including computers, copiers, fax machines, and phones.
- Ability to interact with others, both in person and through phone, e-mail, and written correspondence.
- Ability to lift up to 15 pounds.
LOCATION
This is a full-time position based in office. The typical work schedule is Monday through Friday 8:00 am – 5:00 pm est.
Awesome leadership team, great benefits, strong appreciation of work/life balance.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Application Question(s):
- What is your desired salary range?
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
- Documentation review: 1 year (Preferred)
Language:
Ability to Commute:
- Pembroke Pines, FL 33028 (Required)
Work Location: In person