Our Newly renovated Springhill Suites is looking for outgoing people to join our Front Desk team
A certain amount of flexibility is required as Hotels are open 24/7
As a Front Desk Associate, you would be responsible for assisting our guests with the highest level of customer service.
Some responsibilities include but are not limited to:
- Assist fellow co-workers and Front Office leadership with the checking in and checking out of guests.
- Respond to guest inquiries and in a timely, friendly and efficient manner
- Provide driving directions to guests to local destinations
- Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships
- Provide or obtain accurate information
- Have fun!
Must be able to pass Drug and Background Screening
Job Types: Full-time, Part-time
Pay: From $16.50 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Health insurance
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person