Job Title: Administrative Assistant for Clinical Services and Agency Reception
Company: Jewish Collaborative Services
Location: Rhode Island
Job Summary:
Jewish Collaborative Services (JCS) is seeking a dedicated Administrative Services professional to join our team. As part of our organization that offers senior care, counseling, adoption services, and meal and emergency assistance to individuals and families, you will play a crucial role in supporting our mission of providing care and assistance to those in need. The ideal candidate will have a strong background in administrative tasks, excellent communication skills, and a passion for helping others.
Responsibilities:
- Provide exceptional administrative support to various departments within the organization.
- Manage phone calls with professionalism and excellent phone etiquette.
- Coordinate scheduling of all client appointments.
- Provide appointment reminders, electronic or otherwise.
- Screen crisis calls into the Counseling Center and triage to clinicians or case manager accordingly.
- Assist with file management, including organizing and maintaining physical and digital files.
- Coordinate use of shared office space for fee-for-service clinicians.
- Support staff with administrative tasks such as typing, proofreading, and data entry.
- Interact with clients and provide outstanding customer support.
- Prior to first session, verify client’s health insurance coverage and inform them of deductible and copay amounts; Continue to verify that client’s coverage is active prior to each session.
- Assist with the credentialing process as requested by clinical supervisor.
- Provide general office assistance (sort mail, maintain general office tidiness and supply needs, miscellaneous errands)
Requirements:
- Proven experience in an administrative role.
- Strong organizational skills with the ability to multitask effectively.
- Excellent communication skills, both written and verbal.
- Knowledge of file management systems and procedures.
- Ability to provide top-notch customer support.
- Experience working in a dental office or medical office is a plus.
At JCS, we offer a supportive work environment that values diversity and inclusivity. Join our team where you can make a difference in the lives of individuals and families in need. If you are passionate about administrative services and helping others, we encourage you to apply for this rewarding opportunity.
Jewish Collaborative Services is an equal opportunity employer committed to diversity in the workplace.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Providence, RI 02904 (Required)
Ability to Relocate:
- Providence, RI 02904: Relocate before starting work (Required)
Work Location: In person