Shift Manager at The Exchange
Company Description:
The Exchange (Army and Air Force Exchange Service) has been a trusted Department of Defense sub-agency for over 122 years, providing quality, tax-free retail services to military members, retirees, and their families. With a commitment to improving the quality of life for customers, the Exchange offers significant savings and supports Morale, Welfare, and Recreation programs.
Job Overview:
As a Shift Manager at The Exchange, you will oversee a shift operation in a retail/gas activity setting. Your role is crucial in ensuring a personalized customer experience while upholding store standards and fostering a welcoming environment.
Duties:
- Supervise the preparation and sale of food items during assigned shifts
- Greet and assist customers, resolving any complaints promptly
- Prepare and maintain operational reports; participate in setting service and sales goals
- Ensure stock availability through inventory management; control personnel costs
- Perform duties of subordinate associates as needed; supervise assigned associates
- Enforce brand standards and comply with safety regulations
- Actively promote in-store credit card benefits to drive sales growth
Requirements:
- Must have availability from 12 PM to 8:30 PM including weekends and some holidays
- Ability to lift up to 25 lbs. and stand for 6-8 hours per day
- Experience delegating tasks or coordinating employees' activities
- Proficiency in interacting with customers and fulfilling their requests
- Familiarity with food preparation to standard recipes or customized orders
- Completion of ServSafe certification within 90 days of hire
Additional Qualifications/Requirements:
- Capacity to lift up to 45 pounds occasionally
- Willingness to learn and adapt to technology needs
- Strong problem-solving skills and brand knowledge
- Initiative-taking attitude with attention to detail
- Flexibility for cross-training in various store areas as required
- Excellent communication and basic computer skills
Join our team at The Exchange where you can make a difference by delivering exceptional service to our military community. Weekend availability is mandatory.
Apply on our website at www.ApplyMyExchange.com
Job Type: Part-time
Pay: From $19.19 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
Ability to Relocate:
- Brooklyn, NY 11252: Relocate before starting work (Required)
Work Location: In person