The Guarantor Representative will play a crucial role in assisting patients and their families in navigating the financial aspects of their healthcare journey. This position will make a positive impact in the lives of others while working in a fast-paced and rewarding environment.
Responsibilities:
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Reaches out to patients with unpaid debt
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Determines reasons for overdue payments
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Attempts to collect payment from patients
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Sets up repayment plans according to ability to pay or negotiate credit extensions
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Keeps records of collection and status of accounts
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Receives payments and post amounts to customer's account
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Ensures collections operations function smoothly and effectively
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Works out terms for payment or initiates other actions as necessary
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Identifies and communicates with customers with delinquent accounts by mail, phone, etc.
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Compiles and maintains credit information
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Contacts customers with past-due accounts
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Recovers delinquent accounts according to company policy and procedures
Experience, Qualifications, and Education:
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Must possess beginning to working knowledge of subject matter
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Typically requires a high school diploma and 0 to 2 years of experience
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Persuasive communication skills
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Problem-solving skills
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Persistence
For questions or concerns, please contact Ali Gorson at 484-272-3270 ext. 3026