Are you ready to make the outdoors outstanding?
Join our dynamic team as a Senior Accounts Manager at Belknap Landscape, where you’ll have the opportunity to work on some of the best properties in the Lakes Region and White Mountains. With over 35 years of excellence in landscaping, we are dedicated to transforming outdoor spaces and building lasting relationships with our clients. If you are passionate about creating beautiful landscapes and delivering exceptional service, we invite you to be a part of our exciting journey!
As an integral part of our team, with a primary role of managing a diverse book of business for recurring services, our account managers are hold the fabric of our business together. The two essential focuses of this position are centered around client relations and strong employee leadership.
When relating to clients you’ll focus on building relationships, creating sales opportunities for additional services and projects, and renewing contracts. When leading our staff you’ll focus on training, mentoring, and supporting the staff in providing great results. In both instances a willingness to roll up your sleeves and help get the job done when needed will help you succeed.
This is not an office job. Great Account Managers are in the field daily interacting with clients and employees. One moment they will be sending a new contract to a client, and the next they may be helping a team member weed a garden bed.
The ideal candidate for this position will have over 5 years as a leader or customer service specialist in landscape, horticulture, or a related field. Experience in snow operations is also required. We need you to know what makes an outdoors space outstanding, and how to make it happen.
What you’ll do:
- Service client needs for top-quality property care
- Manage and renew contracts
- Realize and act upon additional sales opportunities
- Resolve conflicts
- Work alongside the staff in the field to coach, mentor, and train
- Manage property take-offs and evaluations as needed
- Effectively work independently and within a team
- Team building
What you’ll need:
- Associates degree in management or five years of management experience
- Two years experience in sales/customer relations
- 5+ years experience in landscaping, horticulture, or a related field
- Excellent communication skills
- Excellent customer relation skills
- Ability to remain objective when handling client or employee concerns
- Creative problem solving
- Use proper time management
- Proficient in utilizing Microsoft Office
- The ability to learn applicable software systems such as Aspire
- Effectively work independently and within a team
- Participate in continued education opportunities regarding field operations or managerial skills with a primary focus on business development and sales
- A clean Driving Record
What we offer:
- Competitive pay
- Commissions
- Benefits including health, dental, and more after 60 days of full-time employment
- Paid time off
- Eight paid holidays
- Use of a company vehicle
- Employee Assistance Program
All candidates must have a clean driving record, pass a pre-employment drug screen and complete a post-offer physical.
Belknap Landscape Company is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Job Type: Full-time
Pay: $68,000.00 - $74,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Company car
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Commission pay
Travel requirement:
Experience:
- Landscaping: 5 years (Required)
- Leadership: 3 years (Required)
- Snow Removal: 1 year (Required)
- Account Management or Client Care: 3 years (Required)
Ability to Relocate:
- Gilford, NH 03249: Relocate before starting work (Required)
Work Location: In person