Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Non-Exempt
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Patient Service Representative plans, oversees & organizes daily operations in busy Multi-Specialty practice. This position requires the ability to report to various NEBMA sites, wherever there is a need for coverage on the particular day the PSR is scheduled.
Job Description:
Patient Service Representative plans oversees & organizes daily operations in busy Multi-Specialty practice. This position requires the ability to report to various sites, wherever there is a need for coverage on the particular day the PSR is scheduled.
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Under the direction of the Physician, Manager, and/or Director, support day-to-day front desk operations for the physician practice.
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Perform initial intake by collecting patient insurance data, demographics, and co-pays. Obtain all necessary patient signatures. Scan insurance cards and driver’s licenses into electronic health records.
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Enter all required data into electronic health records, ensuring meaningful use and managed care, and quality requirements are being met.
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Verify patients' insurance eligibility and ensure all necessary referrals/pre-certifications and records are in place by the time of visit.
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Prepare and submit office billing in a timely manner.
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Prepare end-of-day cash/copay reports.
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Prepare the next day’s paperwork and schedules. Confirm provider schedules and adjust as needed
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Assist with mail pick-up and delivery. Separate, distribute, and scan mail.
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Provide phone support and monitor fax inboxes as needed.
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Assist with surgical, ancillary testing, and consultation scheduling as necessary. Enter orders in EMR as needed
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Other duties and special projects, as identified and assigned.