Overview:
We are seeking a detail-oriented Office Services Assistant to join our team. The ideal candidate will provide administrative support, handle front desk duties, and assist with various office tasks.
Responsibilities:
- Follow established guidelines and procedures for receiving, documenting, organizing and distributing client kitchen supplies
- Ensure customers request to set-up meeting rooms in a timely matter
- Exhibit the ability to take verbal instructions while taking notes to properly respond and handle client service requests
- Exhibit excellence in customer service and the ability to serve others
- Perform a walkthrough of the floor to inspect and ensure that all rooms are clean, stocked with supplies and ready for the next meeting
- Maintain inventory and order of kitchen/kitchenettes, common areas, and conference room, including wiping of counters Cleaning, dusting and other incidental tasks as assigned
- Monitor and listen to customers to understand inquiries and requests in order to provide accurate and prompt assistance with meeting room set-up and clean up
- Perform the initial rough and fine sorts of incoming mail
- Sort interoffice mail to be redistribute
- Conduct mail runs at scheduled times throughout the day
- Deliver mail to each department, person, or pre-established drop area as required, including special and rush packages.
- Obtain signatures upon delivery of package when applicable
- Sort and stamp outgoing mail, using postage equipment according to policy and regulations.
- Prepare outgoing Certified, Registered, and insured articles, and special mailings.
- Pick up outgoing mail from pre-established drop areas.
- Sort and meter outgoing mail
- Maintain logs and records on all incoming/outgoing mail as required.
- Handle sensitive and/or confidential documents and information.
- Schedule pick-up and delivery of by-hand requests.
- Assist with maintaining daily operations of the physical facility.
- Assist with project work as it relates to the facility and/or administrative detail.
- Responsible for the appearance/cleanliness of public spaces.
- Escort contractors; work with outside contractors on building and equipment repairs.
- Assist in any other reasonable requests for assistance
Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills with attention to detail
- Excellent written and verbal communication skills
- Prior experience in customer support or front desk operations preferred
Forrest Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type: Full-time
Pay: $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Hospitality: 1 year (Preferred)
- Mailroom: 1 year (Preferred)
Ability to Relocate:
- Washington, DC: Relocate before starting work (Required)
Work Location: In person