Come join our awesome team! Seeking a strong Dental Business Associate / Treatment plan coordinator who is able to help the manager present surgical treatment plans and facilitate financial arraignments. Also, perform day-to-day activities of the business office, including maintenance of patient records, scheduling of patients, accounts receivable etc. Dental Insurance knowledge is required.
PRIMARY FUNCTIONS: The primary responsibility of a Front Desk Receptionist is to attend to the patients on the phone and in person. Coordinate and organize appointments by maintaining the schedule as well as facilitate the work flow of the dental office.
DUTIES AND RESPONSIBILITIES:
Greet and build strong rapport with patients
Processes patient data entry into appropriate systems and submits dental insurance claims daily
Maintains office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders, organizing stockroom and verifying receipt of supplies
Promptly notifies the patient if there will be a wait when they arrive and consistently updates the patients on wait times in an unmistakably caring demeanor.
Pre-empts wait times by calling patients ahead of time if the schedule is busy and the patients won’t be taken back on time.
Checks in lab cases
Ensure Hygiene Schedule is full; Re-care calls
Ask each patient to participate in the Referral Program
Maintain a clean and neat working area
Adhere to uniform and dress code policy
Perform additional duties as assigned
SKILLS AND SPECIFICATIONS:
Ability to write clearly, concisely, logically, and legibly
Demonstrate accuracy in spelling and basic mathematics
Speak, understand and write grammatically correct English
Excellent customer service and phone etiquette skills
Demonstrate thorough knowledge of Dentistry including dental terminology, technology, health maintenance, and procedures
MUST HAVE Knowledge of DENTAL insurance plans and payment/collection processes and
Maintain a professional demeanor at all times
Demonstrates exceptional human relation skills
Ability to assess issues and seek resolutions
Computer proficiency and the ability to learn new programs
EDUCATION AND QUALIFICATIONS:
High School Diploma or equivalent
Minimum of One year Dental Front Desk experience
Dentrix/Open Dental knowledge preferred
Job Type: Full-time
Salary: From $18.00 per hour
Expected hours: 40 per week
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- DENTAL Front Desk: 1 year (Required)
Ability to Relocate:
- Rockledge, FL 32955: Relocate before starting work (Required)
Work Location: In person