Job Description
JOB TITLE: Medical Receptionist/Medical Assistant
GENERAL SUMMARY OF DUTIES: Responsible for clerical and clinical duties as assigned in a primary care office.
ESSENTIAL FUNCTIONS:
- Fulfills patient’s care responsibilities as assigned, which may include but are not limited to: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressings, collecting specimens, preparing for exam, etc.; collecting patient chief complaint; performing screenings HT. WT. TEMP. BP.; assisting the physicians; physician assistant/nurse with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information.
- Fulfills clerical responsibilities as assigned which may include; sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics.
- Fulfills environmental responsibilities as assigned which may include; setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms.
- Answers telephone calls, records messages for physicians and department personnel, schedules patient appointments and revises patient schedules for cancellations and so forth.
- Schedules patients for follow-up appointments, surgical procedure and/or appointments in other departments and clinics, and provides patients with basic information on referral physicians and other facilities for further care.
- Verifies that all charts are present for patient visit, prepares chart for patient visit by reviewing the chart and obtaining any information necessary prior to visit.
- Utilizing strong customer service skills will Greet patients in polite, prompt, helpful manner. Provides direction, information and other assistance if needed.
- Collects copays, provides any necessary forms needing completion and obtains signatures as necessary. Enters charges, completes referrals and obtains precertifications as needed.
- Verifies completion of necessary paperwork such as charge forms. Uses computer system to generate information necessary for billing.
- Maintains clean and orderly area.The jobholder must demonstrate current competencies applicable to the job position.
EDUCATION: High School Diploma. Accreditation from a Program or Certification as a Medical Assistant preferred.
EXPERIENCE: Minimum of one year experience in customer service setting.
Job Types: Full-time
Job Type: Full-time
Schedule:
Work Location: In person