Job Overview:
We are seeking a dynamic Telephone Representative to join our team. As a Telephone Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and promoting our products and services. This role requires excellent communication skills, a customer-centric approach, and the ability to work in a fast-paced environment.
Duties:
- Conduct outbound calls to potential customers to promote products and services
- Utilize phone etiquette to provide outstanding customer service
- Perform data entry tasks accurately and efficiently
- Analyze customer needs and recommend appropriate solutions
- Upsell products or services to maximize sales opportunities
- Communicate effectively with customers to ensure satisfaction
Qualifications:
- Fluency in English is required; proficiency in additional languages is a plus
- Proven experience in sales or customer service roles
- Strong data entry skills
- Excellent communication skills both verbal and written
- Ability to analyze customer information and make informed recommendations
- Familiarity with outbound calling techniques
- Knowledge of phone etiquette best practices
If you are a motivated individual with a passion for sales and customer service, we encourage you to apply for the Telephone Representative position. Join our team and embark on a rewarding career where your skills will be valued and developed.
Job Types: Full-time, Part-time
Pay: $15.35 - $25.00 per hour
Work setting:
Ability to Commute:
Work Location: Remote