Overlooking the waterfront from the heart of downtown, the Galt House Hotel is a Legendary Louisville hotel. In fact, we’re the largest hotel in Kentucky with a rich history that dates back to the 1800s. Today, our world-class hotel features 1,310 contemporary guest rooms and suites. Come and be a part of our growing team!
The Galt House Hotel is currently hiring for Host/ Hostess to greet patrons at several of our multiple restaurants - Swizzle and Walker's Exchange.
The primary role of theHost/ Hostess is to ensure the guest has a memorable experience by providing excellent customer service through solid organizational skills and exceptional people skills from the moment the guest arrives through the time of their departure.
Responsibilities of the Host/ Hostess:
- Assigning and escorting guests to their table.
- Providing menus.
- Making reservations.
- Arranging parties.
- May at times act as the cashier.
Qualifications of the Host/ Hostess:
- High School Diploma or Equivalent
- At least 1 years of previous experience as a host or concierge.
- Guest service and excellent communication skills required.
- Basic computer skills required.
- Must have a friendly and engaging personality, with a positive attitude and professional and well-groomed appearance.
SOME OF THE MANY PERKS FOR JOINING OUR TEAM!
- Free Parking
- Employee meal (lunch or dinner)
- Room discount after 3 months of employment
- Free gym facilities
The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and more.
The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Physical setting:
- Upscale casual restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- customer service: 1 year (Required)
- Phone etiquette: 1 year (Required)
Ability to Commute:
- Louisville, KY 40202 (Required)
Work Location: In person