Our firm is a local business consulting firm in the heart of Orlando. As a result of current high demand, our need for a Client Relations Representative has increased in the immediate area. We are looking for a dynamic, results-driven candidate to join our Client Service Department and be a part of a team that continuously raises the bar in the realm of customer experience. We thrive on building lasting relationships, which is why we have trained our customer service and client service team to represent our clients with transparency and dependability. The Client Relations Representative works closely on performance-driven consumer outreach campaigns, providing innovative and strategic ideas to help drive revenue for our paramount client accounts. Our open Client Service position is the most significant of any entry role that we offer. The right candidate for the Client Relations Representative role can expect growth opportunities that reflect their unmatched work ethic and dedication.
Primary Client Relations Representative Responsibilities:
- Greeting customers in an approachable, warm, and professional manner at all times, providing every customer with your undivided attention
- Assisting in creating and implementing customer experience and consumer outreach campaigns to drive revenue for clients
- Communicating ideas and problem solving effectively in a fast-paced environment
- Providing thoughtful solutions to inquiries and easing client and customer concerns
- Monitoring personal feedback from customers and working towards continuous improvement in your scores
- Working efficiently with a team as well as on your own to reach a goal
- Attending quarterly training and networking events
Qualities of a Client Relations Representative Candidate:
- Background as a Client Service or Customer Service Representative is preferred
- Advanced communication skills, written and verbal
- Eagerness to grow professionally and ability to juggle multiple tasks simultaneously
- Self-driven, motivated personality
- The ability to troubleshoot and problem solve
- Goal-oriented with the ability to plan and execute
- Reliable transportation
- Outgoing, personable, and professional demeanor
Job Type: Full-time
Pay: $42,500.00 - $49,500.00 per year
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: In person