We are seeking a dynamic and experienced Director of Operations to oversee and manage all aspects of our Dunkin' Donuts stores in Palm Beach County, FL. The ideal candidate will have extensive experience with Dunkin' Donuts operations and a proven track record of successfully managing multiple locations.
Key Responsibilities:
- Operational Oversight: Ensure the smooth and efficient operation of four Dunkin' Donuts stores in Palm Beach County, FL.
- Leadership and Management: Lead, mentor, and develop store managers and staff to achieve their highest potential.
- Financial Management: Develop and manage budgets, monitor financial performance, and implement cost control measures to maximize profitability.
- Customer Satisfaction: Maintain high standards of customer service and ensure that customer needs and expectations are met.
- Quality Control: Ensure all stores adhere to Dunkin' Donuts’ quality standards, including food safety, cleanliness, and product consistency.
- Sales and Marketing: Develop and execute sales and marketing strategies to drive revenue growth and increase market share.
- Inventory Management: Oversee inventory levels, order supplies, and manage vendor relationships to ensure stores are well-stocked.
- Compliance: Ensure all stores comply with local, state, and federal regulations as well as company policies and procedures.
Qualifications:
- Experience: Minimum of 5 years of experience in a leadership role within Dunkin' Donuts operations.
- Education: Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred.
- Skills: Strong leadership, organizational, and problem-solving skills. Excellent communication and interpersonal abilities.
- Knowledge: In-depth knowledge of Dunkin' Donuts operations, standards, and procedures.
- Availability: Ability to work flexible hours, including weekends and holidays, as needed.
Benefits:
- Competitive salary and bonus structure
- Health, dental, and vision insurance
- Paid time off
- Opportunities for career growth and advancement
Job Type: Full-time
Pay: $90,000.00 - $115,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person