Who We Are
ALARA Logistics is a small, privately owned company experiencing a period of both growth and maturity. We are a specialized logistics company headquartered in Houston, TX, with additional offices in Australia and South Korea. We focus on all phases of transportation including high-consequence material, difficult-to-transport cargo, oil-industry projects, and hazardous cargo from conception to production. We have a small team (15-20 people in Houston) of professionals with specialized experience and licenses in the transportation industry, as well as administrative and warehouse staff.
Our work environment is a close-knit group of motivated people. We value curiosity, professional drive, and a strong focus on customer service in our employees.
Who You Are
This is a great opportunity to start a career in Freight Forwarding & Transportation Logistics. As a Logistics Receptionist, you will handle incoming calls, greet and assist visitors, manage the front desk area, maintain office supplies, and support our other logistics teams. We have been successfully preparing people in this role to be promoted to a full-time position on an internal team within 12-18 months.
Role and Responsibilities-
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
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Answer, screen and direct incoming business calls on a multi-line phone system, determining purpose and forwarding calls to appropriate personnel.
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Answers questions about organization and provides pertinent information to callers.
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Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable
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Respond to all customer inquiries in a timely manner
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Distributes incoming mail and packages and manages outgoing mail and packages
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Schedules meetings for executives when requested.
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Maintain supplies and breakroom inventory. Stock and replenish breakroom supplies regularly
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Assists business leaders with special projects and events
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Performs other clerical duties and/or administrative work as needed.
Logistic Duties (assigned when applicable):-
Work with customers to identify logistics need
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Prepare and send out Bills of Ladings to the carriers
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Prepare and provide Master Airway Bills to carriers
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Provide cargo status throughout the transport process
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Sort online documents sent by various entities, renaming them, and uploading them.
Core Competencies-
Professionalism
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Performance Management
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Technical Capacity
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Collaboration
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Teamwork Orientation
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Communication Proficiency
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Time Management
Education and Experience-
High school diploma
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Knowledge in Microsoft Office and SharePoint applications (Excel, Word, PowerPoint)
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Excellent written and verbal communication skills.
Preferred Experience-
Associate’s degree preferred.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEOC Statement
ALARA Logistics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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