Join our team at our company headquarters in Bothell! We're seeking Call Center Agents to add to our inside sales center. We are a leader in the window industry and looking for like-minded individuals to join our growing organization. Harley Exteriors is an award winning with the Angi super service award for 11 years in a row. We are constantly growing and looking for new talent to add to our already amazing team.
$16.28 Hourly Pay PLUS an uncapped bonus averaging $650 to $1100.
This role will take place in-office at our headquarters in Bothell, Wa. We provide 3 weeks payed training to you started in this role. Ability to work evenings and weekends is required.
The Role- What you'll be Doing
- Meet or exceed incentive-base goals by converting inbound and outbound customer phone calls to appointments by using the company-prescribed script and methodology.
- Actively make outbound phone calls to customers that have expressed interest in replacement windows, entry doors and maintance free gutters. A successful Agent sells the value of scheduling an in-home consultation with a goal of converting the the call to an appointment with our sales team.
- Intermittently field inbound phone calls to schedule appointments.
- Navigate in multiple web-based computer systems while scheduling appointments and fielding/conducting phone calls
- Meet regulary with coaches and direct supervisor to provide and receive feedback on job proformance.
What you'll bring-The Person
- High school or equivalent experience
- Inside sales and/ or Call Center experience preferred
- Strong computer skills, and preferrred experience preferred with Google Chrome.
- Able to multitask
- Self-motivated to achieve goals around number of calls and appointments scheduled
- Excellent Communication skills, both verbally and in writing.
- Able to work non-traditional hours, including evenings and weekends
Benefits
- Health, Dental, Vision, and life insurance
- Sales Contests
- PTO and paid holidays
- Vacations
- Great Company Culture
Job Type: Full-time
Pay: $16.28 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
Ability to Relocate:
- Bothell, WA 98021: Relocate before starting work (Required)
Work Location: In person