Department: Organ Services
Job Status: Full-time
FLSA Status: Exempt
Reports To: Director of Organ Services
Work Schedule: M-F as well as on-call outside of normal business hours
OSHA Risk Category: 1-High Risk
Amount of Travel Required: 10%-20%
Positions Supervised: Surgical Recovery Coordinators
POSITION SUMMARY
The Manager of Surgical Recovery supports the mission, goals and strategic plan of Nevada Donor Network, Inc. (NDN) by providing leadership to Surgical Recovery Coordinators (SRC). The Manager is expected to perform all functions of a Surgical Recovery Coordinator (SRC) and Administrator on Call (AOC).
ESSENTIAL FUNCTIONS
Essential Functions Statement(s):
· Performs all the functions as a SRC with a designated number of on-call days (coverage) as a SRC and AOC including pre-operative lymph node retrievals, clinical recovery, preservation of organs, packaging and labeling of organs and transportation of organs to their final destination.
· Ensures the maintenance of the NDN perfusion laboratory meets or exceeds Occupational Safety and Health Administration (OSHA) Standards and Regulations.
· Conducts on-site visits of trained SRC staff to assess mastery of critical job skills/core competencies including identifying opportunities for remedial training and/or continuous education.
· Develops and implements a training plan that includes methodologies, resources, and training and orientation schedule for newly hired Surgical Recovery Services SRC staff.
· Develops pre- and post- course evaluations and competencies for continuing education and training.
· Schedules and conducts post-case debriefing sessions with trainee and preceptor; determines trainee strengths vs. weaknesses, validates if training objective were achieved and documents trainee case experiences.
· Ensures staff competency in all areas of organ allocation, organ recovery, and organ preservation.
· Participates in the development of individual scorecards to reflect individual, department, and company goals.
· Assists in the evaluation of new technology to advance the science of organ recovery and transplantation.
· Develops, revises, and communicates standards, policies, and procedures related to organ donation. Assures all procedures are in compliance with the Centers for Medicare and Medicaid Services (CMS), Organ Procurement and Transplantation Network/United Network for Organ Sharing (OPTN/UNOS).
· Ensures NDN’s compliance with all applicable state and federal laws and regulations, including but not limited to clinical regulations promulgated by the CMS and OPTN/UNOS.
· Establish and maintain a positive working relationship with all internal clients, including: department directors and staff in other departments; hospital staff at all local hospitals; key physicians and surgeons in the NDN Donation Service Area (DSA); transplant centers and laboratory personnel; other key personnel throughout the community.
· Works collaboratively with the Quality Services Department to collect and analyze data necessary to monitor and improve NDN systems and processes and reports findings back to the Director of Organ Recovery Services and the Quality Assurance Process Improvement (QAPI) committee.
· Works with all department directors to ensure consistency in the development and implementation of policies and procedures.
· Ensures all reports and records (including clinical preservation records, preservation culture results) are accurate and completed/submitted within a reasonable time frame.
· Works collaboratively with the Hospital Services staff to ensure the development and implementation of a comprehensive educational recovery/surgical process for the NDN DSA.
· Assists with the dissemination of best practices throughout the NDN DSA.
· Works collaboratively with Tissue & Ocular Services Departments to maximize tissue and eye donation and service to the community.
· Attends and actively participates in all relevant NDN meetings and assists with the accomplishment of NDN’s primary mission.
· Collaborates with management and executive staff to develop and operationalize best practices, staff satisfaction and retention, organizational policies and procedures, and the overall culture and philosophy of NDN. Serves as a member of the management team; attends regular management meetings.
· Performs other duties as assigned.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
POSITION QUALIFICATIONS
Competency Statement(s) – Position Specific
· Accuracy - Ability to perform work accurately and thoroughly.
· Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
· Conflict Resolution - Ability to deal with others in an antagonistic situation.
· Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
· Detail Oriented - Ability to pay attention to the minute details of a project or task.
· Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
· Organized - Possessing the trait of being organized or following a systematic method of performing a task.
· Responsible - Ability to be held accountable or answerable for one’s conduct.
· Self Confident - The trait of being comfortable in making decisions for oneself.
· Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Competency Statement(s) - Company Specific
- Understand and commit to the following:
- Organizational Core Purpose: To save and heal lives.
- Core Values: Relentless, Joyful, Selfless.
- Strategic Anchors: Mutually beneficial partnerships, diverse revenue streams and get to yes: every donor every time
· Team Builder - Ability to convince a group of people to work toward a goal.
· Communication, Oral - Ability to communicate effectively with others using the spoken word.
· Communication, Written - Ability to communicate in writing clearly and concisely.
· Accountability - Ability to accept responsibility and account for his/her actions.
· Judgment - The ability to formulate a sound decision using the available information.
· Adaptability - Ability to adapt to change in the workplace.
· Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
· Compliance – Ability of the individual to be in accordance with established guidelines, policy, standards or legislation.
SKILLS & ABILITIES
Education: Associates Degree in Nursing, Certified Scrub Technician or related field or applicable experience.
Experience: Minimum five years Preservation Experience, or OPO related experience.
Computer Skills: Proficiency in MS office and electronic medical records
Certificates & Licenses: RN, or Foreign MD, RT, ST or EMT w/Critical Care Experience
Other Requirements: Certified through the ABTC via Certified Transplant Preservationist (CTP) preferred.
Job Type: Full-time
Pay: From $78,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Medical specialties:
Schedule:
Ability to commute/relocate:
- Las Vegas, NV: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person