Patient Service Representative
About us
Busby Eye Care, LLC is a fast growing patient and staff focused optometry office. We strive to provide the best services and products in a family friendly environment.
Do you love people? And do you love helping people? If so, we invite all candidates to consider their next career opportunity to work at Busby Eye Care.
Our team is made up of people who truly enjoy helping others. We love what we do, we love the people we work with, and we love to have fun when we can. Working with the Busby Eye Care team means working together.
Who are we? Busby Eye care is Westfield's premier eye care practice and we are a busy, growing office that strives to provide the best customer service to every patient we see. We are currently in search of full or part time patient service representatives.
What are we looking for? We're seeking a candidate who is upbeat, ambitious, outgoing and is passionate about working with people.
Come join us with the following talents:
- Conveys a commitment to providing unsurpassed Customer Service
- Demonstrates the ability to work well with peers in a fast paced and evolving work environment
- Strong customer service skills; communicates well, listener and team builder
- Strong multitasking skills
No experience necessary. On the job training is provided.
Duties for this position include, but are not limited to:
- Answering phones
- Scheduling appointments
- Patient chart prep
- Confirming appointments
- Scanning documents
- Pulling insurance authorizations
- Patient referrals
- Processing patient intake forms
- Monitoring incoming faxes and emails
- Ordering contact lenses
- Dispensing eye glasses
- Collecting patient payments
- Completing nightly reports
- Preparing monthly meeting reports
- Prepping patients for doctors
Think we could be a match? Contact us today! We would love to meet you!
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
- Uniform allowance
- Vision insurance
Healthcare setting:
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work Location: In person