Overview:
We are seeking a friendly and organized Front Desk Receptionist to join our Financial Services office team. The ideal candidate will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of the office. This role requires a high level of professionalism, attention to detail, and the ability to multitask. The Front Desk Receptionist will play a critical role in creating a welcoming environment for our clients. If you have experience in the financial services industry and enjoy working with people, we encourage you to apply for this exciting opportunity.
Responsibilities:
- Greet clients and visitors upon arrival and ensure they have a positive experience.
- Manage the front desk, including answering phone calls, taking messages, and responding to inquiries and mail room.
- Coordinate scheduling and calendar management for appointments and meetings.
- Process client records and updates, including ordering supplies and transcribing information.
- Provide exceptional customer support and service, resolving any issues that may arise.
- Manage client records, including updating demographic information and insurance details.
- Maintain confidentiality.
- Perform other administrative tasks as needed, including filing and data entry.
- Assist with project coordination, including ordering supplies and materials.
- Maintain a clean and organized front desk area.
Requirements:
- Experience working in a professional office.
- Excellent customer service skills.
- Ability to multitask and manage multiple priorities.
- Strong organizational and administrative skills.
- High school diploma or equivalent required.
- Experience with calendar management and scheduling.
- Ability to work in a fast-paced environment.
-Experience with customer support and service.
Job Type: Full-time
Pay: $18.26 - $21.99 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Fort Lauderdale, FL 33309 (Required)
Ability to Relocate:
- Fort Lauderdale, FL 33309: Relocate before starting work (Required)
Work Location: In person