Looking for a rewarding career at a fun, vibrant, and elegant orthodontic practice? The Orthodontist & Co. has just the position for you. We are currently seeking a dynamic and passionate Patient Care Coordinator to join our close-knit team.
As a Patient Care Coordinator, you get to develop meaningful relationships with our patients while offering superb customer service. You'll be working in a team-driven environment, bridging the gap between patients and their orthodontic care team which includes not only dentists but also other specialists involved in their treatment.
We are looking for someone who thrives on teamwork rather than solo work. A critical aspect of this role is the ability to tactfully soothe difficult patients, whether in-person, through text messages, or over a phone call. It won't always be an easy job, but it's one where you can make a real difference and brighten someone's day.
The ideal candidate for this role should have high intellectual and emotional intelligence; a lively, positive spirit that can light up any room; and a genuine passion for patient care. Of course, excellent written and verbal communication skills are also a must, as you will be generating letters and referrals and responding to various patient inquiries. Given the nature of the role, it's crucial to have an assertive yet kind demeanor and the ability to maintain a positive outlook no matter the circumstances.
Our full-time employees enjoy a competitive hourly rate between $20-25 and a top-tier benefits package which includes health insurance, 401k, paid time off, continuing education opportunities, tuition reimbursement, and orthodontic treatment benefits.
Interested? Please send us your resume and cover letter. We'd also love to see a short video introduction where you tell us a bit about yourself, share your core values, and explain how you would apply these values in your role. This is video not required but remember, this is your shot to show us your personality!
The Orthodontist & Co. is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all staff members. For your safety, our entire team and that of our patients, an up-to-date COVID-19 vaccine and boosters are required, excluding medical or religious exemptions.
If you're someone who is dedicated, professional, and can bring a bit of fun to our team, we would love to hear from you! Join our team and let's create life-changing smile transformations together!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: No less than 35 per week
Benefits:
- 401(k)
- Continuing education credits
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Work setting:
- Clinic
- Inpatient
- In-person
- Office
- Outpatient
- Private practice
Application Question(s):
- Are you willing to be paid $19 / hour during the first 90 days of training and an offer of somewhere between $20-25 / hour based on your performance and productivity?
- Our office requires our each team member to be have full Covid vaccine with updated boosters each year. If hired, will you commit to comply with this requirement?
- This is a full-time job that requires you to report to our office on Tuesdays to Satrudays. Will this schedule work for you?
Education:
Experience:
- Customer Service: 1 year (Required)
Language:
- English (Required)
- Spanish (Preferred)
Ability to Relocate:
- Long Island City, NY 11101: Relocate before starting work (Required)
Work Location: In person