Dental Receptionist/Dental Assistant
Our busy practice is searching for another great team member. A dental assistant and a dental front desk person (or the same person that knows how to do both). Our office is a state of the art facility that delivers 5 star care to our patients. We pride ourselves on our efficient and kind customer service. Most of our business comes from patient word of mouth. Over the years we have built an excellent reputation for high quality dentistry with excellent customer service. Our team members are not only caring and welcoming to our patients they are also caring and kind co-workers. We feel that a happy team makes for a happy work environment for our staff and a positive experience for our patients. We will not accept less than this standard. Most of our staff members are working here for many years. It is our wish to continue building our team with the kind of people that really care and are patient and kind. The skills can be taught or learned; however the person we seek to hire will be special. If you are interested in the front desk but do not meet our desired criteria we would start you as a dental assistant with training for the front desk. We believe in training and promoting from within.
Front desk skills / tasks:
- Excellent customer service skills
- Answering phones, checking in and checking out patients
- Making appointments & taking payments
- Balancing all payment types at the end of the day
- Assist in updating and maintaining client dental records
- Greet customers and help to answer any questions they might have
- Provide support to dentists, surgeons, and staff as needed
- Prevent the spread of infection and disease by maintaining a clean work environment
- Using the following software programs daily: Dentrix, Dexis, Weave, Rectangle Health, Prexion, Mconsent, Eprescribe and Gmail
- General knowledge of Dental insurance including verification, submission and receiving insurance payments
Skills and Requirements for front desk reception:
- Experience as a dental front desk receptionist required
- Dentrix & Dexis experience preferred
- Comprehensive understanding of dental terminology preferred
- Exceptional customer service skills - this is a must
- Strong knowledge of computer programs such as MS Office is a plus
- Multi-line phone system experience is a plus
Benefits:
Medical insurance is available through our office for purchase by the employee (pre-tax)
Paid time off - legal holidays and other holidays / Sick time are benefits earned after the probationary period is over. Paid Vacation time is earned after 1 year and 3 years
Flexible schedule - Our office is open Monday - Friday at a total of almost 50 hours a week. Schedules are made based on the office's needs for full time 30-40 scheduled hours / week.
Job Type: Full-time
Pay: $22.00 - $30.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Healthcare setting:
Medical specialties:
Schedule:
- 10 hour shift
- Monday to Friday
- No weekends
Experience:
- Dental office: 2 years (Required)
Work Location: In person