Customer Service Representative Position at Greenock Farm Veterinary Hospital in Midland, NC
Greenock Farm Veterinary Hospital is looking for a full-time Customer Service Representative to join our dedicated team in the charming town of Midland, NC. Our clinic is renowned for delivering compassionate, high-quality care to animals in our community.
Why Join Greenock Farm Veterinary Hospital?
At Greenock Farm Veterinary Hospital, we prioritize excellent medical care and outstanding client communication to ensure our clinic's success. We provide a supportive work environment where maintaining a healthy work-life balance is a top priority.
As a Customer Service Representative, you will play a crucial role in our clinic's success. You will work closely with our Veterinarians, Hospital Staff, and our Hospital Manager to support our team and deliver exceptional veterinary care.
Responsibilities:
- Deliver exceptional service to our clients and their pets with passion and pride.
- Schedule and manage client appointments, both in-person and over the phone.
- Maintain accurate client and patient records, ensuring all necessary information is documented.
- Handle client inquiries and provide information about our services and treatments.
- Process payments and manage billing procedures.
- Educate clients on pet health and wellness, including preventative care and post-treatment care.
- Ensure a clean, organized, and welcoming reception area.
- Assist with administrative tasks and support the veterinary team as needed.
- Perform other duties as assigned.
Why You’ll Love Working Here:
- Health, vision, and dental insurance
- 401k with 6% match
- Paid Time Off (PTO)
- Career Mentorship/Professional Development
We believe that a supportive and fulfilling work environment leads to the best care for our patients. Join our team and be a part of a clinic that values and respects all team members while striving for excellence in veterinary care.
About Associated Veterinary Partners (AVP):
Greenock Farm Veterinary Hospital is proudly partnered with Associated Veterinary Partners (AVP), a vet-founded and vet-operated practice group. AVP is dedicated to supporting veterinarians and their teams by providing full clinical autonomy and fostering an environment where good medicine and excellent client communication come first. As a proud sponsor of Not One More Vet (NOMV), AVP puts wellness and professional growth at the forefront.
If you’re passionate about providing outstanding veterinary care and want to be part of a compassionate team, apply today to become a key member of Greenock Farm Veterinary Hospital!