Overview:
We are seeking a detail-oriented and customer-focused Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at our front desk. Marketing and social media content creation and visiting businesses for marketing purposes.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Answer and direct incoming calls promptly
- Assist with check-ins and check-outs of guests
- Manage reservations and bookings
- Maintain a tidy and presentable front desk area
- Handle guest inquiries and provide accurate information about the facility
- Assist with administrative tasks such as filing, data entry, and calendar management
- create and record social media content in office
- attend marketing events and visit on site businesses for marketing events
Skills:
The ideal candidate should possess the following skills:
- Social media proficiency and the ability to create content on Instagram, tik tok, is a requirement.
- Experience in customer support or front desk roles, spa roles
- Proficiency in office management tasks
- Strong clerical skills for handling paperwork and documentation
- Ability to coordinate projects efficiently
- Knowledge of medical or dental receptionist duties is a plus
If you are a proactive individual with excellent communication skills and a passion for delivering outstanding service, we invite you to apply for the Front Desk Agent position with us. Join our team and be part of a dynamic work environment where your skills will be valued and developed.
Job Type: Contract
Pay: $15.00 - $20.00 per hour
Expected hours: 8 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Evening shift
- Morning shift
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Charlotte, NC 28277 (Required)
Ability to Relocate:
- Charlotte, NC 28277: Relocate before starting work (Required)
Work Location: Hybrid remote in Charlotte, NC 28277