20 Best call center representative jobs in Dallas, TX (Hiring Now!)

Customer Success Representative
TherapyNotes.com —Texas
Technical and Business Software Training - Train customers on how to properly navigate and use the TherapyNotes software, educate customers about core software…
$50,000 a year
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12d
Confirmation Agent - Data Entry / Call Center
DaBella —Addison, TX
When there are no additional incoming lead data, confirmers will be making outbound calls to schedule additional appointments.
From $20.75 an hour
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Call Center Sales Representative
All My Sons Moving & Storage —Carrollton, TX
With commissions added, Top agents making $20-$25 per hour. **IN OFFICE POSITION*** (with the ability to work remotely based on performance after 60 days).
$14 - $17 an hour
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3d
Call Center Representative
All My Sons Moving & Storage —Carrollton, TX
All My Sons Moving & Storage is hiring part-time Call Center Sales agents. Part Time Entry Level Call Center Sales Representative*.
$14 - $17 an hour
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9d
Remote Customer Service Specialist
Activus Connect —Dallas-Fort Worth, TX
In this role, you will be responsible for answering questions and providing assistance to employees and managers regarding various time off requests, including…
$17 an hour
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2d
Bilingual Automotive Claims Customer Service Representative
Portfolio —Farmers Branch, TX
Maintain a minimum score of Job Well Done on the monthly Key Objectives, which includes the following screening: file audits, calls, new claim handling,…
$16 an hour
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9d
Customer Service Representative
Burnett Specialists —Irving, TX
Responsible for answering routine questions and issues about products and services from internal and external customers. CALLING ALL CUSTOMER SERVICE REPS!
$22 an hour
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Call center Customer Service Evening 12p-8p 2p-10p
COPS Monitoring —Lewisville, TX
Answer inbound phone calls related to alarm activations. Good telephone voice and etiquette. Weekly pay, consistent cash flow, first paycheck is not held.
From $15 an hour
Dealer Service Representative
Southwest Dispatch Center —Richardson, TX
Processes inbound calls from Alarm Dealers providing services such as: placing accounts in test mode, troubleshooting signal traffic, assigning new account…
From $15 an hour
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3d
Inside Sales Representative
Expo Home Improvement —Farmers Branch, TX
Provide exceptional service and address inquiries effectively during inbound calls. Engage with potential customers via outbound calls with confidence and…
$17 an hour
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11d
Inside Sales Representative/Outbound
Woodbridge Home Solutions —Dallas, TX
*Excellent phone communication* and conversational skills. Call center and inside sales experience is preferred. Ability to build quick rapport with customers.
From $18 an hour
Call Center Representative
Prestige Community Credit Union —Dallas, TX
Responsible for answering inbound calls and Live Chat inquiries to provide accurate, satisfactory answers to their queries and concerns, if necessary,…
$17 - $19 an hour
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2d
Customer Care Associate
NTT DATA —Plano, TX
Previous insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from members inquiring about…
$15.50 an hour
Inside Sales Representative - START ASAP
Utility Connect —The Colony, TX
With comprehensive training and support, you'll be well-equipped to excel and succeed in understanding and meeting our clients' expectations.
$42,000 - $109,000 a year
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Insurance Customer Service Representative
Insurance Source of Dallas —Richardson, TX
Collaborate with sales team members/agents to ensure accurate and timely quotes. Excellent data entry skills with a high level of accuracy.
$16 - $20 an hour
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8d
Real Estate Buy Agent!! Worried about NAR settlement? We have Lead, Leads, No Cold Calling!
Watters International Realty LLC —Dallas-Fort Worth, TX
*YOU HAVE SOMETHING TO PROVE?* News about the NAR settlement got you sweating? Yeah, it's a head-scratcher. Great News!!! At Watters International Realty, we…
$75,000 - $180,000 a year
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PAID TRAINING, Customer Service Rep.
J's Tailor & Cleaners —Dallas, TX
Call center: 1 year (Preferred). Full time OR Part time hours. Job Types: Full-time, Part-time. Expected hours: 30 – 60 per week.
$12 - $14 an hour
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Contact Center Representative - Bilingual
IQventures —Carrollton, TX
Interact with and develop customer relationships via telephone and LiveChat functionality to drive sales and build new business sources.
Estimated: $32.8K - $41.5K a year
Quick Apply
Customer Retention Specialist
TCP —Dallas, TX
Superior relationship and influence skills in interactions with management, agents, internal and external customers, and the ability to collaborate and…
$14 - $30 an hour
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2d
Customer Service Representative
Hagar Restaurant Service —Dallas, TX
Our service technicians are factory trained, industry-certified and have many years of experience. Customer service representative will receive and respond to…
$17 - $20 an hour
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2d

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Customer Success Representative

TherapyNotes.com - Texas

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Job Details

Full-time $50,000 a year 12 days ago

Benefits

Dental insurance
Happy hour
Retirement plan

Qualifications

Customer service
Computer skills
Customer support
Communication skills
Time management
Help desk

Full Job Description

About TherapyNotes

TherapyNotes is a national leader in behavioral health Practice Management and Electronic Health Records (EHR) software. Our software-as-a-service (SaaS) solution is at the forefront of innovation, seamlessly integrating patient scheduling, medical records, billing, and electronic claims to revolutionize how mental health professionals manage their practices.

At TherapyNotes, we are a growing team of passionate and talented individuals. Our team thrives on collaboration and innovation, continually pushing the boundaries of what EHR software can do. We pride ourselves on our ability to adapt to the ever-evolving landscape of healthcare and technology, staying at the forefront of industry trends.

We believe in pushing each other to learn and solve complex problems, fostering an environment where your skills and expertise will flourish. Together, we are shaping the future of behavioral health software, making it easier for clinicians to provide the best possible care to their patients.

If you are passionate about technology, mental health, and making a difference, TherapyNotes is the place where you can realize your potential.

Position Description

TherapyNotes is seeking experienced and professional Customer Success Representatives in the Pacific Standard Time (PST), Mountain Standard Time (MST), and Central Standard Time (CST) zones. As a Customer Success Representative at TherapyNotes, you will join a team of dedicated software support representatives to help our prospective and current customers manage their TherapyNotes accounts. You will guide psychologists, therapists, counselors, social workers, psychiatrists, and practice administrators through account set-up, complex support requests, and other challenges they may face with the TherapyNotes software. This is an inside customer support position within our corporate office.

This role is an exciting, fast paced opportunity that involves daily interaction with customers as well as the entire TherapyNotes business team. Our growing team is located remotely and on-site in Horsham, PA.

Responsibilities

Technical and Business Software Training - Train customers on how to properly navigate and use the TherapyNotes software, educate customers about core software features, and help answer complex questions and support calls about specific TherapyNotes functions
Inbound Call and Email Support - Monitor a high volume of support requests and provide support assistance to behavioral health professionals, practice administrators, medical billers and patient appointment schedulers
Customer Support Documentation - Maintain call and email database by logging support ticket information in multichannel customer support / help desk software applications
Be Accurate and Maintain High Standards - Maintain high standards, attention to detail, accuracy and completeness
Become Knowledgeable - Maintain strong knowledge and a thorough understanding of TherapyNotes features and value adds

Requirements

2+ years of experience of customer service experience
Experience working in a high-volume call center or phone support role is a plus
Experience with multichannel customer support / help desk software is a plus
Excellent computer and technical problem-solving skills required
Excellent verbal and written communication skills
Effectively exchange information via telephone, email, and instant messaging platforms
Strong competence and comfort listening and responding to customer needs and concerns
Ability to exercise composure when operating under stressful situations
Excellent time management skills
Team player that carries their weight, has a willingness to grow and strives for excellence
Interest in working in an entrepreneurial, small to mid-sized business environment
Flexible work hours required including limited nights and weekends

Competencies

Customer Service - Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance, and meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions, and participates in meetings.
Written Communication - Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, presents numerical data effectively, and able to read and interpret written information.
Professionalism - Approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration regardless of their status or position, and accepts responsibility for own actions.
Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem solving situations, and uses reason even when dealing with emotional topics.
Dependability - Follows instructions and responds to management direction, takes responsibility for own actions, and completes tasks on time or notifies appropriate person with an alternate plan.
Ethics - Treats people with respect, inspires the trust of others, works with integrity and ethically, and upholds organizational values.

Benefits

Competitive salary - $50,000/year
Over time opportunities available
Retirement plan with company matching
Full health, life, disability, and dental insurance
Personal development/training budget
Open, collaborative work environment
Occasional company (free) lunches
Monthly happy hours and team building activities

TherapyNotes, LLC is an Equal Employment Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.

#LI-Remote
#LI-PL1

05/07/24

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call center representative jobs in Dallas, TX

Customer Success Representative

Confirmation Agent - Data Entry / Call Center

Call Center Sales Representative

Call Center Representative

Remote Customer Service Specialist

Bilingual Automotive Claims Customer Service Representative

Customer Service Representative

Call center Customer Service Evening 12p-8p 2p-10p

Dealer Service Representative

Inside Sales Representative

Inside Sales Representative/Outbound

Call Center Representative

Customer Care Associate

Inside Sales Representative - START ASAP

Insurance Customer Service Representative

Real Estate Buy Agent!! Worried about NAR settlement? We have Lead, Leads, No Cold Calling!

PAID TRAINING, Customer Service Rep.

Contact Center Representative - Bilingual

Customer Retention Specialist

Customer Service Representative

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