20 Best Customer Service Representative jobs in casselberry, fl (Hiring Now!)

Customer Service Representative - Orlando - $16.50/hr
Alegeus Technologies LLC —Maitland, FL
Obtains caller information by answering telephone calls; authenticating account holders; verifying information. Shift hours vary based on client accounts.
$16 an hour
Customer Service Representative
Prancer Capital —Lake Mary, FL
Contact delinquent customers by mail, telephone or other approved methods i in order to solicit payments. Resolve billing and customer credit issues.
Estimated: $30K - $36.2K a year
Quick Apply
Customer Service Representative
Foundever —DeLand, FL
All calls are inbound calls only - no cold calling. Willingness to learn and develop skills to improve your work performance. Must be at least 18 years of age.
From $17 an hour
CSR - Customer Service Representative / Administrative
R.S. Elliott Specialty Supply —Orlando, FL
Candidate will be responsible for entering orders & customer service. Customer service: 1 year (Preferred). We offer great BENEFITS including Health Insurance,…
$40,000 - $60,000 a year
Quick Apply
9d
Entry Level Customer Engagement Representative
JNV Ventures LLC —Orlando, FL
As an Entry-level Customer Engagement and Support Representative, you will receive in-person class training and 1:1 training.
$600 - $800 a week
Quick Apply
Customer Service Representative
Collis Roofing, Inc. —Longwood, FL
Excludes calls from individuals whose duties are primarily installation, sales, repair, and technical support. Speaks Spanish, a plus but not required.
$16 - $17 an hour
Quick Apply
Entry Level Customer Service Representative
Linkcor Technologies —Altamonte Springs, FL
A University/college degree in a related field is preferred but not required. We provide comprehensive training and all of the necessary tools to become an…
$42,000 - $58,000 a year
Quick Apply
Customer Service Representative
JNV Ventures LLC —Orlando, FL
Identify and pursue new business opportunities. You will identify new business opportunities and connect customers with the right products and services to suit…
$600 - $800 a week
Quick Apply
Administrative Assistant/Customer Service
Roofing Pros USA, LLC —Casselberry, FL
In addition, our admins utilize office basics including answering phones and filing paperwork. This job will consist of working hand in hand with our sales…
From $15 an hour
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Customer Support Coordinator
Castillo Engineering Services LLC —Maitland, FL
Provide appropriate and correct information to incoming customer order status and product knowledge requests. Maintain accurate records of customer interactions…
$17.00 - $17.50 an hour
Quick Apply
4d
Bilingual Spanish Customer Service Representative
Foundever —DeLand, FL
Problem-solve and connect with customers by phone via inbound calls; no sales. At Foundever, we deliver leading CX solutions to global industry clients that…
From $19 an hour
Customer Experience Associate
Architectural Surfaces Group —Winter Park, FL
Answering phones, organizing the designer room, filing paperwork, and responding to customer questions. Basic computer skills and business telephone etiquette.
Estimated: $34.6K - $43.8K a year
Quick Apply
Customer Service Representative/Sales Representative
ELITE HEALTH ADVISORS LLC —Orlando, FL
Computer proficiency (including typing) and MS Office required. Professional demeanor and dress code required. No part-time positions available.
$70,000 - $120,000 a year
Quick Apply
Customer Service Associate
Business Development Firm —Orlando, FL
Ability to troubleshoot arising problems on your own while developing efficient solutions. Our Customer Service Associates assist with any entry level client…
$38,000 - $44,000 a year
Quick Apply
4d
Client Experience Coordinator
Parks Lincoln of Longwood —Longwood, FL
Your background in management within high-end hospitality, hotel or retail settings will ensure you seamlessly integrate into our team, bringing with you a…
$60,000 - $80,000 a year
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Jose Rosario - State Farm Agent —Orlando, FL
State Farm agents market only State Farm insurance and financial service products. Use a customer-focused, needs-based review process to educate customers about…
$30,000 - $50,000 a year
Quick Apply
Healthcare Representative
Titan International Group —Winter Garden, FL
Health insurance license is valued but not necessary for hire. _*This is an on-site entry level opportunity that pertains to registering new customers for free…
$600 - $900 a week
Quick Apply
5d
Customer Service/Administrative Assistant
Elite Steam Inc. —Oviedo, FL
E. Check Voice mails, return calls main phone line. Prefer experience in dispatch service positions, plumbing, electrical, construction, etc.
From $17 an hour
Quick Apply
5d
Call Center Representative
The Children's Lung, Asthma & Sleep Specialists —Winter Park, FL
Directing calls to the appropriate location. The individual needs to speak English articulately in order to communicate clearly with clients.
From $15 an hour
Quick Apply
12d
Customer Service Representative
Kane's Furniture Corporation —Casselberry, FL
Friendly and courteous when approached in person or on the telephone. Executing the clerical service functions to include scheduling, routing, finalizing and…
Estimated: $32.3K - $40.9K a year
Quick Apply
2d

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Customer Service Representative - Orlando - $16.50/hr

Alegeus Technologies LLC - Maitland, FL

Apply Now

Job Details

Full-time $16 an hour

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Work from home
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Microsoft Excel
Customer service
No experience needed
Microsoft Office
High school diploma or GED
Analysis skills
1 year
Communication skills
Under 1 year

Full Job Description

Job Description

Candidates will be required to attend in-person training in our Maitland, FL office for the first 4-6 weeks.

Start date: July 1, 2024

Schedule: Monday through Friday 11:30am - 8pm EST (training schedule will be Monday through Friday 9am to 5pm EST for 4 - 6 weeks)

Compensation: $16.50 per hour plus a Variable pay (performance bonuses)

MISSION:

At Alegeus, we believe that when our clients succeed, we succeed. For that reason, our Member Solutions Representatives receive the necessary training and support to provide consistent and reliable white-glove service and interactions with each customer interaction. They are truly our front-line helping us build a world class support origination.

OUTCOMES:

Demonstrates the ability to independently handle challenging customer interactions with tact, professionalism, and minimal supervisory support
Excellent troubleshooting, decision making, and problem-solving skills.
Ability to multitask, adjust priorities, meet deadlines, and successfully operate in a fast-paced environment.
Solid interpersonal, verbal, and written communication skills
Achieving and maintaining a quality score of 92% or better
Achieving within the first 90 days an Average handle time (AHT) of 350 Sec or less

ROLE-BASED COMPETENCIES:

The desired candidate should have direct experience with answering all incoming calls, Identify customer questions, complaints, concerns, and overall needs. Maintain professional relationships with customers through ongoing excellent customer service. Follow all communication procedures, policies, and guidelines during every customer interaction.

VALUES (the “How”)

At Alegeus, equally important to the “What” (the individual performance goals that each employee commits to in support of the company’s overall success) is the “How” (the framework of principles that guide how we work together to drive our business forward). Overall performance success will also consider individual delivery on our corporate values:

People First. We pride ourselves in bringing talented people together and treating one another with care. This means we assume best intentions and trust and respect each other. We lift our colleagues up, celebrate diverse perspectives and accomplish more together.
Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one. We take this connection to heart—it’s the spark that drives collaboration across teams and inspires us to continuously raise the bar with the products and services we deliver.
Always Advancing. We are driven by potential and relentlessly determined to achieve our goals. We thrive on the opportunity to get better every day and the thrill presented by new challenges. Our competitive edge lies in the clarity of our vision, confidence in the future and tenacity to deliver.

The above cited duties and responsibilities describe the general nature and level of work performed by an incumbent assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that a candidate may be expected or asked to perform.

RESPONSIBILITIES:

Obtains caller information by answering telephone calls; authenticating account holders; verifying information
Research account and transaction records to resolve caller questions
Demonstrates the ability to independently handle challenging customer interactions with tact, professionalism, and minimal supervisory support
Adheres to regulatory oversight policies and procedures about caller interactions (providing correct and appropriate information, entering detailed notes on caller’s record regarding the nature of the call, maintaining and respecting caller privacy)
Informs account holders about procedures related to use of services
Maintains and improves quality results by adhering to standards and guidelines as well as recommending improved procedure
Updates job knowledge by studying new product changes and system functionality; participating in educational opportunities
Apply general processing procedures, and specific guidelines to correctly process claims.
Review and interpret pending claims to determine the appropriateness of the claim status to take necessary actions within policy provisions.
Shift hours vary based on client accounts. Must be flexible to work any shift in the range of hours 8:00am-8:00pm ET Monday through Friday
All responsibilities for this role will be in service of the Outcomes listed above

EDUCATION/EXPERIENCE:

High School or GED
1-2 years Customer Service Call Center experience preferred

SKILLS/KNOWLEDGE:

Strong organizational, analytical skills, and strong attention to detail.
Excellent troubleshooting, decision making, and problem-solving skills.
Solid interpersonal, verbal, and written communication skills.
Solid experience working with the Microsoft Suite including MS Excel
Ability to work well independently, and as a team member.
Proven ability to multitask, adjust priorities, meet deadlines, and successfully operate in a fast-paced environment.
Ability to follow through on and successfully execute tasks while adhering to specific quality standards.

* Candidates must be able to provide reliable broadband internet connection (DSL, cable or fiber with 25 Mbps or higher) with ability to direct connect to router (wired) if negative call quality is observed when using wireless connection. Satellite, dial-up or personal hot spots are not allowed.

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance
Work from home

Experience level:

1 year
No experience needed
Under 1 year

Shift:

8 hour shift
Evening shift
No nights

Weekly day range:

Monday to Friday

Work setting:

Call center
In-person

Education:

High school or equivalent (Required)

Ability to Relocate:

Maitland, FL 32751: Relocate before starting work (Required)

Work Location: In person

Apply Now

Customer Service Representative jobs in casselberry, fl

Customer Service Representative - Orlando - $16.50/hr

Customer Service Representative

Customer Service Representative

CSR - Customer Service Representative / Administrative

Entry Level Customer Engagement Representative

Customer Service Representative

Entry Level Customer Service Representative

Customer Service Representative

Administrative Assistant/Customer Service

Customer Support Coordinator

Bilingual Spanish Customer Service Representative

Customer Experience Associate

Customer Service Representative/Sales Representative

Customer Service Associate

Client Experience Coordinator

Customer Service Representative - State Farm Agent Team Member

Healthcare Representative

Customer Service/Administrative Assistant

Call Center Representative

Customer Service Representative

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