About us
Wynne Transport Service is a medium business in Omaha, NE. Our goal is to Each valued employee at Wynne Transport Service is a member of the WYNNING way. From Customer Service to Payroll, to Dispatch, to Equipment Maintenance it is our goal to work as a team and to make our customer's experience the best it can be. Whether you are a customer, employee, or owner-operator – we are all part of the answer. We care about our customers’ goals, and needs, and will strive to treat you as we would want to be treated – in a respectful, helpful, and pleasant way. Wynne Transport Service Inc. is family-owned with over 70 years of experience. Located in Omaha, NE we also have satellite terminals in Iowa, Colorado, Nebraska, and Texas. In our family are over 175 employees that provide the highest quality of service to our customers. A family-owned and operated business that truly values people. Message us to start the conversation. We want to hear from you..
Our work environment includes:
- Modern office setting
- Growth opportunities
We are seeking an individual to fill the Fleet/Dispatcher position on our team. This individual should have some prior transportation experience, be a clear communicator, and be a team player. This position manages a fleet of professional drivers ensuring they have the knowledge and skills to safely, effectively provide industry-leading service to our customers while building relationships with drivers to promote longevity.
Essential Job Functions:
- Manage a fleet of approx. 20 professional drivers.
- Coaching to performance metrics may include safety, on-time service, and revenue per truck, amongst others while meeting company and customer expectations.
- Ensure regular training and safety need expectations are met.
- Professional verbal and written communication utilizing various
technologies (i.e. Outlook, in-cab messaging, phone systems, etc.)
- Enact efficient and creative plans to ensure safe and on-time service for customers, while allowing drivers their pre scheduled time off.
- Work directly with our customers, accepting calls and taking orders via telephone and
email.
- Professional interdepartmental communications to facilitate and collaborate on company
goals.
- Troubleshoot daily challenges for both customers and your professional drivers.
- Manage payroll additions for professional drivers experiencing unexpected time off due to mechanical failures, customer challenges, and other potential delays.
- Confidentiality is an expectation of this
position due to exposure to medical and payroll information.
Knowledge, skills, and abilities:
Knowledge of the transportation industry and terminology is usually gained through practical
experience and on-the-job training.
- Personnel and conflict management.
- Proficient in Windows
operating systems.
- Ability to communicate courteously and professionally Education and
experience.
- Organize, lead, motivate, and care for all drivers.
- Thrive in a constantly changing
chaotic environment and consistently meet tight deadlines.
* Shift: Weekdays
*This is not a remote position; you will be required to work on site.
*The Company reserves the right to change or add responsibilities as necessary.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Rotating weekends
Experience:
- Dispatching: 1 year (Preferred)
Ability to Commute:
- Omaha, NE 68110 (Required)
Work Location: In person