20 Best desktop support technician jobs in Brooklyn, NY (Hiring Now!)

HelpDesk Support Coordinator
SMCP —New York, NY
Experience with Cloud Services such Office 365 and SharePoint, MDM tools such as AirWatch, as well as remote desktop support tools like Bomgar.
$27 - $29 an hour
Quick Apply
12d
Desktop Support Technician (0)
Rekall Technologies —Matawan, NJ
Rekall is looking to fill two entry-level / LVL1 helpdesk support positions. Day to day will be supporting small to medium businesses with Office 365, hardware,…
$18 - $20 an hour
Quick Apply
IT/AV TECHNICIAN
HAFTR Middle School —Lawrence, NY
Provide technical support for IT systems and AV equipment, including troubleshooting. Additionally, the IT technician must be available to work roughly 20 – 30…
Estimated: $48.7K - $61.7K a year
Quick Apply
Desktop Support Technician
RDE Technologies —Oceanside, NY
Provide technical assistance with computer hardware and software. Strong troubleshooting and critical thinking skills. Ability to build rapport with clients.
$65,000 - $75,000 a year
Quick Apply
2d
Desktop Support Technician
NYC Health + Hospitals —New York, NY
Experience supporting internal clients remotely via Remote Control tools such as WebEx and RDP. Participate in the implementation of new hardware and products…
$66,000 a year
2d
Deskside Technician II
Stefanini, Inc —New York, NY
To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the user as soon as…
$35 - $40 an hour
Quick Apply
1d
Technology Support Technician
Metropolitan College of New York —New York, NY
Conduct in-person, telephone, and Zoom support for students, faculty, and staff. Assist users and provide technical support for computers, printers, audio…
$25 - $27 an hour
Quick Apply
4d
Desktop Support Technician
Siri Info Solutions —New York, NY
Monitoring level 1 support emails and delegating to front office and back-office support teams across all regions. RMA requests with various vendors.
$50,000 - $75,000 a year
Quick Apply
3d
DHS DESKTOP SUPPORT ASSOCIATE
NYC Careers —Manhattan, NY
Scanners, imaging systems, video conferencing, network printers and other state-of-the-art. Review state of the art hardware and software releases for inclusion…
$56,106 - $64,522 a year
8d
Trading Desktop Support Technician
HamayaGroup —New York, NY
The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
$24 - $27 an hour
Quick Apply
3d
PC Support Technician
Neotecra INC —New York, NY
The position will provide computer-related services and support to MTA users, perform system administration tasks, perform hardware and software technical…
$23.51 - $28.32 an hour
Quick Apply
10d
PC Support Technician
Neotecra, Inc —New York, NY
The position will provide computer-related services and support users, perform system administration tasks, perform hardware and software technical reviews and…
$25.59 - $28.00 an hour
Quick Apply
4d
IT Support Technician
AbelCine —Brooklyn, NY
Troubleshoot issues with user endpoints, desktop applications, servers, mobile phones, and printers. Troubleshoot network and hardware alerts generated by…
$52,000 - $57,000 a year
Quick Apply
IT Operations Technician
STV Group —New York, NY
Provide second-level technical support to end-users regarding hardware, software, and network-related issues. Collaborate with other IT teams and departments to…
$72,168 - $96,224 a year
Desktop Support Engineer
Techspace Solutions —New York, NY
Provide technical support for desktop hardware and software issues. Collaborate with the IT team to resolve complex technical issues.
Estimated: $38.7K - $49.1K a year
Quick Apply
10d
Desktop Support Manager
National Debt Relief, LLC. —New York, NY
Outstanding leadership capabilities, with ability to lead, train, develop, and motivate a team. Lead a team of local and remote Operations Technicians, Desktop…
$119,000 - $147,000 a year
11d
Desktop Technician
TekwissenGroup —New York, NY
This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods,…
$23.57 - $25.00 an hour
Quick Apply
11d
Senior Technology Support Specialist
Brookfield Asset Management —New York, NY
Bachelor’s degree in computer science, business computing, or a related field, or equivalent combination of education, certification, and experience.
$100,000 - $110,000 a year
10d
PC Support Technician (W2)
Neotecra, Inc —New York, NY
The position will provide computer-related services and support to Employer’s users, perform system administration tasks, perform hardware and software…
$28 an hour
Quick Apply
10d
IT Support Technician
Hofstra University —Hempstead, NY
Bachelor’s degree in computer science, computer engineering, business information systems, or related field required. Full-Time or Part-Time Full-Time.
$58,500 - $62,000 a year
10d

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HelpDesk Support Coordinator

SMCP - New York, NY

Quick Apply

Job Details

Full-time $27 - $29 an hour 12 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Desktop support
Meraki
Windows
Microsoft Office
DHCP
Remote access software
POS
DNS
Bomgar
SharePoint
2 years

Full Job Description

SMCP - Sandro, Maje, Claudie Pierlot

Job Title:

HelpDesk Support Coordinator

Location:

SMCP NORTH AMERICA HEADQUARTERS

44 WALL STREET, NEW YORK, NY

Compensation Range:

$27.00 - $29.00 per hour

Status:

Full-time, 40 hours - Overtime eligible

(Base hourly range annualizes at: $56,160-$60,320)

Who We Are

SMCP is a prominent global leader in the luxury fashion market, celebrated for its Parisian Chic ready-to-wear and accessories collections. Operating across diverse international hubs, from Shanghai to New York City, our commitment to sustainable growth defines our brand values. With a portfolio comprising four distinguished global brands—Sandro, Maje, Claudie Pierlot, and Fursac—our influence spans 46 countries and 1683 points of sale worldwide. Initially envisioning dressing Parisians, our brands have evolved to make this dream accessible to everyone. In North America alone, we boast 198 locations, ranging from free-standing lifestyle boutiques to leased concession shop-in-shops and off-price outlets. Complementing our physical presence, our eCommerce websites in the US and Canada extend our reach as we continue to shape the future of Contemporary Luxury Fashion across the globe.

Visit our Global Company website at https://www.smcp.com/en/ to learn more.

What Sets Us Apart as an Employer in the Global Luxury Fashion Space?

At SMCP, our distinctiveness as an employer in the global luxury fashion sector lies in our unwavering commitment to Corporate Social Responsibility (CSR). Anchored by three pillars—Product, People, and Planet—our CSR strategy is a testament to our dedication to sustainability and Diversity, Equity, Inclusion, and Belonging (DEIB). Our clearly defined core values, instilled from the top down, form the bedrock of our organizational culture. Here at SMCP, we prioritize the well-being and satisfaction of our 6500 world-wide passionate entrepreneur team members. Our strong financial results are bolstering our appeal as an employer, marking 2021 as our "comeback" year. Add to this mix our uniquely coveted Parisian chic merchandise collections, and you have an employer that not only sets trends in the fashion world but also cultivates a work environment that fosters innovation, diversity, and success. Here at SMCP, passion meets purpose, and together, we redefine the future of luxury fashion.

Position Overview:

What you'll be Doing:

Configure and prepare Windows desktops and laptops and administer user profiles.
Configure and deploy Store specific applications, and devices.
Resolve escalation issues related to desktops, laptops, printers, mobile devices, network configurations, email/productivity suites, end-user operating systems, general software/hardware installation, and a variety of in-house applications.
Microsoft Windows environment administration and support.
Monitor Network availability and performance.
Analyze and recommend ways to improve the efficiency of service, creating internal and external documentation/procedures to help improve and maintain the quality and efficiency of service offered.
Relationship management between North American Business Unit and various Group IT teams, assisting in remediation and escalation of issues.
Supports infrastructure upgrades and improvement plans to meet the changing business needs.
Serve as L2-L3 support as tickets are escalated from the Helpdesk.
Ensure the resolution of all company assets are maintained responsibility.
Assist with the sourcing and procurement of equipment for the NA Business Unit

Who You Are:

Minimum of 2 years of related experience.
Strong Windows Administration and PC technician skills.
Prior retail experience (POS, Payment Terminals) is required.
Experience in Fortinet and Meraki environments.
Experience with Cloud Services such Office 365 and SharePoint, MDM tools such as AirWatch, as well as remote desktop support tools like Bomgar.
Good understanding of AD, DNS, DHCP, Wireless Networks, Audio-Video systems
Familiar with industry standards around IT Security
Able to implement and support multiple applications as well as integration between applications.

What We'll offer you in Return:

Health, dental and vision insurance
Voluntary insurance coverage including Pet benefits
Generous Paid Time Off
Summer Fridays
Parental leave policy (non-birthing parents included)
Retirement savings plan (401k) with Company match
4 fully remote workdays/week
Generous retail discount
Hybrid work schedule - 3 days onsite in our Financial District HQ

Quick Apply

desktop support technician jobs in Brooklyn, NY

HelpDesk Support Coordinator

Desktop Support Technician (0)

IT/AV TECHNICIAN

Desktop Support Technician

Desktop Support Technician

Deskside Technician II

Technology Support Technician

Desktop Support Technician

DHS DESKTOP SUPPORT ASSOCIATE

Trading Desktop Support Technician

PC Support Technician

PC Support Technician

IT Support Technician

IT Operations Technician

Desktop Support Engineer

Desktop Support Manager

Desktop Technician

Senior Technology Support Specialist

PC Support Technician (W2)

IT Support Technician

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