Warranty Manager - Custom Homes - Naples, FL - $80,000
The Warranty Manager works directly with homeowners and is responsible for visiting customer homes to review and assess various service-related issues. You will determine whether service requests are covered under warranty or if the homeowner will be responsible. The Warranty Manager will assign the work to the vendor(s responsible for performing the repair(s) and will also direct the vendor on how the work will be completed.
Responsibilities:
- Maintain strong working relationship with customer and team; effectively communicating to clients and colleagues regarding equipment and repairs.
- Address all service calls in a timely manner.
- Coordinate with all other teams in the organization.
Qualifications:
- High school diploma required; college degree preferred
- Skill in using diagnostic software and equipment.
Job Type: Full-time
Pay: $80,000.00 per year
Schedule:
Work Location: In person