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OnStage School of Music is a family run music lesson studio that provides music education to students of all ages and guides them along their musical journey! We provide lessons that are fun and exciting and hire happy and positive teachers. For more info about our school visit onstagecharlotte.com
What we are looking for:
We are looking for somebody that has a positive outlook, is great with details and loves to work in a fast paced environment! If you are loyal, hardworking, and great with problem solving, we would love to hear from you! We are looking for someone to grow with the school. You must enjoy a fast-paced, fun and changing environment while anticipating the needs of clients.
Hours/Schedule:
Monday-Saturday Weekdays starting 3pm-8:45pm with Saturdays hours from 830a-5p . This job starts out Part time and will become Full Time as you gain skills! The extra hours will be added to the start so full time hours during the week would be 12:15-8:45p. Also, choose a day off each week Tues-Thurs.
Position Responsibilities will grow with your experience at the school. They Include but Are Not Limited to:
- Scheduling Students in the Daily Schedule and Keeping Client Schedule up to date.
- Responding to daily client and teacher requests.
- Greeting clients and prospective clients in a professional, happy, courteous manner
- Entering registration and payment information into online software.
- Assisting OnStage team in the active recruitment and registration of new students, which includes conducting outbound phone calls, texts emails and leading studio tours
- Oversee Teachers and help Teachers with requests.
- Assisting with light housekeeping in the studio.
- Making customer service calls to aid in client retention and to market new students
Requirements:
1 year minimum of Customer Service experience
Reliable Transportation.
Must Currently Live Within 45 minutes of Studio Address (8129 Ardrey Kell Rd)
Ability to work in person at the studio.
Great with multi-tasking and working in a fast paced setting
Ability to work effectively with the owners, admins, teachers, and clients a fast-paced environment among a variety of personalities
Great Basic Computer Skills and Strong Typing Skills
Working Knowledge of Microsoft Word and Google Suite
Effective time management and organizational skills
Ability to pass a thorough background check
Highly organized and detail-oriented
Job Types: Full-time, Part-time
Pay: $14.00 - $16.50 per hour
Expected hours: 28 – 40 per week
Benefits:
Application Question(s):
- How far away do you live from our main studio? (8129 Ardrey Kell Rd)
- Please copy and paste from the Job ad the hours for this position.
- Why do you think you would be a good fit in a fast paced Front Desk role?
Work Location: In person