About the Haywood Burns Institute The Haywood Burns Institute (BI) is a black-led, national nonprofit with a diverse team of bold visionaries. Always challenging racial hierarchy and the social control of communities of color by the justice sector and other public systems, BI employs strategies and tactics to establish a community-centered approach to transformation that is anchored in structural well-being.
Job Summary:
The Operations Associate will provide high-level support within the Operations team in a fast-paced and dynamic environment. The ideal candidate should be experienced in handling a wide range of administrative and program management-related tasks, have excellent organizational skills, and be able to work independently. This role requires a detail-oriented individual with strong organizational skills and the ability to multitask effectively. The Operations Associate will work closely with various teams to streamline processes and improve efficiency. The position requires exceptional communication and interpersonal skills and a deep commitment to social justice and equity.
Responsibilities:
- Certificate Training Series (CTS) Support: Provide administrative and logistical support for the Certificate Training Series, including disseminating marketing materials, managing onboarding process, coordinating with facilitators, managing participant attendance, preparing materials, and support with event logistics.
- Internal and External Communications: Assist in drafting, editing, and disseminating internal and external communications, including emails, and other outreach materials.
- Database Management: Update and maintain accurate records in Salesforce, including participant information, event attendance, and communication history.
- General Administrative Support: Provide additional administrative support to the organization, such as managing correspondence, MOUS, filing documents, and handling inquiries.
Skills and Qualifications:
- Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
- Strong project management and time-management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to multitask and manage multiple projects simultaneously, while maintaining attention to detail.
- Proficiency in using Salesforce or a comparable CRM system for database management.
- Commitment to social justice and equity, aligned with the mission and values of the Haywood Burns Institute.
Job Type: Full-time
Pay: $51,340.00 - $60,000.00 per year
Benefits:
- 401(k)
- Cell phone reimbursement
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Payment frequency:
Schedule:
Travel requirement:
Experience:
- Project management: 3 years (Required)
- Communication skills: 3 years (Required)
- Multitasking: 3 years (Required)
- Data entry: 3 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Willingness to travel:
Work Location: Remote