About us
We are professional, agile, supportive and our goal is to Be the best employer .
Our work environment includes:
- Modern office setting
- Work-from-home days
- Modern office setting
- Lively atmosphere
- Safe work environment
- On-the-job training
We are seeking a part time Dispatcher/ Customer Service Representative to join our team! This position is for nights and weekends. Ourideal candidate will have a strong background in dispatching, customer service, able to multi-task, well organized, problem solver, has worked in a CRM such as Service Titan, detail-oriented, possesses excellent communication skills, and thrives in a fast-paced environment. We encourage you to apply!
**Responsibilities:**
- Manage incoming customer inquiries via phone, email or chat
- Provide exceptional customer service by addressing and resolving customer concerns
- Dispatch technicians to each appointment and update customers during timeframe
- Take payments over phone
- Book or cancel appointments
-Effectively be able to use Service Titan
- Enter Purchase Orders
- Ability to type efficiently and accurately
- Detail-oriented with the ability to multitask effectively
-Communicate with team
-Has access to high speed internet
-Positive attitude/ team palyer
This position offers a competitive salary, opportunities for growth within the company, and a dynamic work environment. If you meet the requirements and are ready to excel in a customer-focused role, we look forward to reviewing your application.
Job Type: Part-time
Expected hours: 20 – 30 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Dispatching: 1 year (Preferred)
Location:
Work Location: Remote