About Us:
Braver Law is a dedicated legal firm passionately committed to securing justice for our clients. As a plaintiff attorney firm, we specialize in asbestos litigation, ensuring that our clients receive the justice and compensation they deserve. We are seeking a motivated and compassionate individual to join our team as a Client Services Specialist, focusing on asbestos cases.
Job Description:
As a Client Services Specialist at Braver Law, you will play a crucial role in maintaining client relationships and ensuring smooth communication between the firm and our asbestos clients. Your responsibilities will include answering phone calls, providing case updates, ordering and reviewing medical records, and conducting monthly check-in calls with clients.
Key Responsibilities:
- Answer incoming phone calls and provide timely and accurate information to clients.
- Give regular case updates to asbestos clients, addressing any questions or concerns they may have.
- Order, review, and organize medical records related to asbestos cases.
- Conduct monthly calls to clients to provide updates on their cases and gather any necessary information.
- Maintain detailed and organized records of client interactions and case progress.
- Collaborate with legal staff to ensure all client needs are met efficiently and professionally.
- Assist with other administrative tasks as needed.
Qualifications:
- Previous experience in a legal or medical administrative role is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to handle sensitive information with confidentiality and professionalism.
- Proficiency in using CRM (Salesforce) and phone systems.
- Ability to work independently and as part of a team.
- Compassionate and empathetic approach to client interactions.
Job Type: Full-time
Pay: $21.50 - $22.50 per hour
Benefits:
- 401(k)
- 401(k) 4% Match
- 401(k) matching
- Paid time off
- Work from home
Compensation package:
Work Location: Remote