Job Title: Assistant Director of Airport Operations
Reports To: Director of Airport Operations
Status: Exempt
Department: Operations
*
Broad Functions: *Assist the Director
of Operations in the overall coordination, planning, organizing, training, and
leadership necessary to achieve stated objectives in sales, costs, EBIT
budgeted, employee retention, guest service and satisfaction, food quality, cleanliness,
and sanitation.
*
Responsibilities:*
1.
Understand
completely all policies, procedures, standards, specifications, guidelines, and
training programs.
2.
Create
a culture and environment that embraces top level guest service, drives sales
growth and support delivery of operations three strategic pillar’s vision and
standards.
3.
Ensure
that all food and products are consistently prepared and served according to
the restaurant’s recipes, portioning, cooking, and serving standards.
4.
Help
achieve company objectives in sales and EBIT, service, quality, appearance of
facility and sanitation and cleanliness through training of employees and
creating a positive, productive working environment. Viewed as a cornerstone of
success.
5.
Control
cash and other receipts by adhering to cash handling and reconciliation
procedures in accordance with restaurant policies and procedures.
6.
Assist
the Director of Operations in making employment and termination decisions.
Provide effective and consistent messaging across the organization when
communicating Areas Mission, Vision, and Values.
7.
Continually
strive to develop staff in all areas of managerial and professional
development.
8.
Prepare
all required paperwork, including forms, reports, and schedules in an organized
and timely manner.
9.
Ensure
that all equipment is kept clean and kept in excellent working condition
through personal inspection and by following the restaurant’s preventative
maintenance programs. Knowledge of EcoSure program and standards.
10.
Ensure
that all products are received in correct unit count and condition and
deliveries are performed in accordance with the restaurant’s receiving policies
and procedures.
11.
Assist
and coordinate with Managers the process of employee performance appraisals.
12.
Schedule
labor as required by anticipated business activity while ensuring that all
positions are staffed when and as needed and labor cost objectives are met.
13.
Be
knowledgeable of restaurant policies regarding personnel and administer prompt,
fair and consistent corrective action for all violations of company policies,
rules and procedures.
14.
Assist
the Director of Operations comply with all federal, state, county and municipal
regulations that pertain to health, safety and labor requirements of the
restaurant, employees, and guests.
15.
Work
side-by-side with Director of Operations and assist them in developing strong
relationships with the landlord/client, Developers, and Individual Brand
Partners/Franchisees.
16.
Work
with Director of Operations in developing innovative solutions for positive,
long-term transformations within the assigned property.
Main Duties and Responsibilities:
1.
Bachelor’s
degree in hospitality, Communications, Management, or related field preferred,
or associate degree with at least 5 years of front and back of the house
restaurant management.
2.
Be
able to communicate and understand the predominant language(s) of the
restaurant’s trading area.
3.
Possess
excellent communication skills.
4.
Be
able to lead a team of employees to reach company goals.
5.
Possess
excellent basic math skills and can operate a cash register or POS system.
Efficient in Areas administrative/inventory systems.
6.
Be
able to work in a standing position for long periods of time (up to 8 hours).
7.
Be
able to reach, bend, stoop and frequently lift up to 35 pounds.
8.
Must
have the stamina to work 50 to 60 hours per week.
Work Location: In person