Under the general supervision of the IT Director, the IT/MIS Technician maintains, repairs, and troubleshoots desktop hardware and software packages; and also supports and maintains various technology systems, such as POS, PMS, VOIP, Audio/Visual and CMS systems. The ideal candidate will be able to work diligently, accurately, professionally and will possess problem-solving skills in order to fix issues and ensure functionality.
DUTIES AND RESPONSIBILITIES
- Install computer software and hardware. Troubleshoot, identify and repair a wide variety of technology equipment and systems.
- Assist with the coordination of purchases pertaining to computer software and hardware, telephone and other technology systems.
- Assist with maintaining data integrity and confidentiality on computer information systems. Assist with maintaining and monitoring reliable back-ups to prevent loss of information.
- Communicate with associates across the organization, management specialists, technical personnel and/or vendors to assist with problem solving and to ensure that technology needs are met for the streamlined success of projects and daily operations.
- Coordinate needs with individual departments and other duties as assigned.
REQUIRED MINIMUM QUALIFICATIONS
- High school diploma or equivalency
- Must pass a background check with Red Lake Gaming Commission
PREFERRED MINIMUM QUALIFICATIONS
- Two-year certificate from college or technical school with a focus in Information Technology.
- Related experience with IT support, VOIP phones, Property Management Systems, POS Systems preferred with demonstrated abilities in providing support to end-users. On Call as needed.
Schedule
- Monday to Friday
- On Call as needed
Job Type: Full-time
Pay: $37,440.00 - $58,240.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Information Technology: 3 years (Preferred)
Ability to Relocate:
- Thief River Falls, MN 56701: Relocate before starting work (Required)
Work Location: In person