We’re a growing, vibrant, fun-loving pediatric and orthodontic dental practice dedicated to providing exceptional patient care. We’re seeking a dynamic and energetic Front Office Scheduler to join our team and help keep our office running smoothly.
Are you a master of multitasking with a knack for organization and a passion for people? Do you thrive in a fast-paced environment and have a smile that can brighten anyone’s day? If so, you might be the perfect fit for our Front Office Scheduler position!
Looking for a full-time Front Office Scheduling Coordinator immediately for our pedo/ortho office in Costa Mesa, Placentia, Cerritos, and Garden Grove. A commute between offices is required.
Description of Duties and Responsibilities:
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Appointment Scheduling: Coordinate and manage patient appointments, ensuring optimal use of time and resources. Confirm appointments and manage any changes or cancellations.
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Patient Interaction: Greet patients warmly, check them in and out, and assist with any questions or concerns they may have. Provide excellent customer service at all times.
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Phone Management: Answer incoming calls promptly and professionally, address inquiries, and handle appointment bookings and rescheduling.
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Records Management: Accurately enter and update patient information in our database. Maintain organized and current patient records.
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Insurance Verification: Verify patient insurance details and assist with any related questions or concerns.
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Office Coordination: Collaborate with dental assistants, hygienists, and dentists to ensure smooth patient flow and effective communication within the office.
Requirements:
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A positive, upbeat personality that loves interacting with people
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Must have superior customer service
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Must be a great multi-tasker, very friendly, and loves working with people
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Excellent communication skills, both in person and over the phone
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Must be punctual
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Must be dependable
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Pays attention to detail and is a rockstar
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Excellent customer service skills are a must
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Must have a very bubbly personality
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A team player who’s ready to contribute to our fun and friendly office environment
A background check is required and excellent references are a must
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Please submit your CV, salary request, and references. We look forward to hearing from you.